Find hotels near Lafayette Reservoir, Lafayette

"The service was overall good. The front desk staff at night when I checked in at 11:30 pm on 19 January 2026 ,was very friendly and welcoming. However, the check-out staff at 1:45 pm, on 20 January 2026 ,an Asian woman with white hair, was quite unfriendly and not very approachable. When my husband asked if the $45 USD credit for food didn't require any additional payment, she responded rather curtly, "Can't you see it on the receipt, there's no extra charge." This response and her demeanor aren't suitable for a 5-star hotel front desk staff. Some staff members need training and improvement in customer service, especially this particular staff. Every time I stay here and she is working, we have a poor experience."

"Yes the amenities were very good! We were happy. The one item that would be helpful for guests would be a water filter pitcher like a Brita"

"The valet daily charge is a bit high. But the valet is efficient. "

"I did not eat breakfest. There was no jacuzzi, which i was expecting. Location is very convenient, i had to work and take bart which was just a 5 min walk across the street. "

"Beautiful Hotel and rooms . Clean and comfortable. Restaurant is wonderful . "

"This hotel is brand new, less than a year after opening. It is very clean and modern. It has a nice pool and a restaurant. It is close to downtown Walnut Creek with its own parking lot. The only negative is its close proximity to both the 680 freeway and the BART train tracks. I have bad hearing, so it didn’t bother me, but could be an issue for those sensitive to noise. I would definitely stay here again, "

"All was great"

"Great staff- went above and beyond. "

"The staff was amazing, the room was clean and appealing, we also received a complimentary concierge lounge that allowed free snacks. "