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Hotel Madrid

1.0 star property
Hotel in Las Palmas de Gran Canaria with a restaurant

Choose dates to view prices

Hotel Madrid creates a warm atmosphere near the bustling Port of Las Palmas. Guests relax on the inviting terrace or enjoy meals at the on-site restaurant. The helpful staff assists with booking tour tickets, and in-room WiFi keeps everyone connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AED 221
AED 236 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room (Exterior)

Double Room (Exterior) | Desk, free WiFi, bed sheets

Double Room (Exterior)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (Interior)

Double Room (Interior) | Desk, free WiFi, bed sheets

Double Room (Interior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Map
Plaza del Cairasco 4, Las Palmas de Gran Canaria, Las Palmas, 35002

What's nearby

  • Calle Triana - 1 min walk - 0.1 km
  • Colon House Museum - 3 min walk - 0.3 km
  • Cathedral of Santa Ana - 5 min walk - 0.5 km
  • Santa Ana Plaza - 5 min walk - 0.5 km
  • San Telmo Park - 7 min walk - 0.6 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪Terraza Mahou - ‬2 min walk
  • ‪Cervecería La Sureña - ‬2 min walk
  • ‪Hotel Madrid - ‬1 min walk
  • ‪Vai Piano - ‬1 min walk
  • ‪Lizarran - ‬3 min walk

About this property

Hotel Madrid

Hotel near Port of Las Palmas
Hotel Madrid provides amenities like a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Hotel Madrid include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

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Restaurant
Sercotel Hotel Parque
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 339 reviews
The price is AED 294
AED 315 total
includes taxes & fees
14 Dec - 15 Dec
Sercotel Hotel Parque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 5 for children
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (31 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number H35-1-0006.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Madrid Las Palmas de Gran Canaria
Madrid Las Palmas de Gran Canaria
Madrid s Palmas Gran Canaria
Hotel Madrid Hotel
Hotel Madrid Las Palmas de Gran Canaria
Hotel Madrid Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Madrid?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Madrid?

Check-out is at noon.

Where is Hotel Madrid located?

Located in Triana, this hotel is steps from Gabinete Literario Cultural Institution and Perez Galdos House Museum. Calle Triana and Cathedral of Santa Ana are also within 5 minutes.

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Hotel Madrid Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 75 reviews
Rating 8 - Good. 27 out of 75 reviews
Rating 6 - Okay. 16 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ardalan

Location
Stayed 1 night in Oct 2025

8/10 Good

Neil Andrew Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked historical element and excellent staff service
Stayed 2 nights in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Madrid in Las Palmas has an excellent location in the Triana neighborhood. Many of the important points of interest are close to the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended no fills hotel

Second time at this no no nonsense hotel. Clean and tidy and in the perfect location for the shopping and restaurants as well as exploring the old town and the cathedral. Has everything we needed and the square is lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
A real gem, probably seen better days, but wearing its ageing charm with pride. Very convenient for all the sights… and the best coffee served in their own restraint… highly recommended.
Stayed 2 nights in Mar 2024

6/10 Okay

Brian

Liked: Cleanliness
Nice old building, decor a bit old and tired. On a lovely square - the restaurant downstairs is good. Breakfast not served till 8am (we tried to get in at 7:45 and were told to wait even though everything was ready)
Stayed 1 night in Feb 2025

6/10 Okay

Tore

Ok

Old fashioned hotel in nice neighborhood. Good value for money.
Stayed 1 night in Mar 2024

8/10 Good

Ana

Liked: Staff & service

Happy with lication

It was an excellent location, great place to stay, public transport connection is exceent, our room was without windows, very dark, room is very outdated, but it was ok to stay as we only slept in and were out all day. You can hear everything (rooms near your room)... Woukd recommend if you are not fussy and sleep over only.
Stayed 4 nights in Feb 2025

8/10 Good

Benno

alles okay
Stayed 7 nights in Nov 2025

4/10 Poor

Meysam

Disliked: Property conditions & facilities, room comfort

P

Le camere non sono allo standard degli alberghi,misure piccole con il letto scomodo.un materasso appoggiato sul legno rettangolare. Misura piccola non adatta per una coppia. Pulizia della camera assurda con i peli ovunque. I cuscini scomodi. Sinceramente ogni mattina mi svegliavo con un dolore al collo. Durante la notte si muoveva il letto per quanto era leggero. Dopo le lamentele che abbiamo fatto ci hanno cambiato la camera dandoci una camera per dire più grande ma con 2 letti singoli nonostante avevamo richiesto un letto matrimoniale. Tutto questo grazie ai messaggi e email scambiati con assistenza di hotel.com e la reception che l’unico punto forte di questa struttura è signor Giovanni che a dire la verità un pezzo di pane è super gentile e disponibile. Lo devo ringraziare per la sua disponibilità e umiltà e gentilezza. Per Per Il resto,la struttura non vale assolutamente essere pubblicato sul vostro portale perché non corrispondono alle foto. Lo considero quasi una truffa
Stayed 7 nights in Aug 2025

8/10 Good

Gisela Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar perfecto para mí
Stayed 4 nights in Jul 2025

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service
Er ganske mye støy utenfor hotellet om natten. Ellers var det et sjarmerende gammelt hotell.
Stayed 1 night in Apr 2025

6/10 Okay

Tony

Liked: Property conditions & facilities
No me gustó la habitacion exterior pero no por culpa del hotel, eso no, sino q apenas se podia dirmir por la escandalera de la gente en la calle
Stayed 1 night in Apr 2025

2/10 Terrible

Lars

Disliked: Cleanliness, property conditions & facilities, room comfort

Gammalt anrikt men trött hotell!

Bra läge, mysigt område. Sängen för två personer var alldeles för smal. Fanns bara en kudde och ett lakan. Hafsigt inrett med ett dammigt kylskåp mitt på golvet. Rumsnyckeln slutade fungera. Egentligen är detta ett drömhotell men det skulle behöva mycket kärlek för att leva vidare.
Stayed 2 nights in Mar 2025

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Un hôtel charmant dans un bel édifice et sur une belle place Mais des fenêtres de terrasse dans un état déplorable. On entend tous les bruits de la place et du restaurant en dessous comme si on y était Personne très sympathique et serviable.
Stayed 5 nights in Mar 2025

6/10 Okay

MARIA

Liked: Staff & service
El personal de recepción siempre nos resolvió las solicitudes que teníamos.
Stayed 3 nights in Mar 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel antiguo pero con mucho encanto. El personal es encantador. Habitación amplia y baño con buena ducha . La ubicación no puede ser mejor.
Stayed 1 night in Mar 2025

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness
Sehr gute Lage der Unterkunft in einem wunderbar alten Gebäude. Einkaufsmöglichkeiten, Sehenswürdigkeiten und Essenangebote in unmittelbarerer Nähe. Zimmer sind zweckmäßig eingerichtet mit einem schönen kleinen Balkon. Leider waren die Betten sehr alt und klapprig und die Duscharmaturen völlig verrostet.
Stayed 1 night in Feb 2025

10/10 Excellent

MARIA

Muy bonito. Ubicación fantástica y personal muy amable.
Stayed 1 night in Feb 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel emblema de las palmas, cerca de calle más famosa de la ciudad como es Triana
Stayed 1 night in Feb 2025

6/10 Okay

Jorge

Liked: Staff & service

Excelente localizacion

Excelente localización. El personal fue muy amable, especialmente el chico de la recepción. Lo único malo es que la limpieza deja un poco que desear, la ducha parecía que no la habían limpiado en mucho tiempo
Stayed 2 nights in Feb 2025

6/10 Okay

Anne

Liked: Staff & service
Innenzimmer haben kein Fenster. Zum übernachten reicht es
Stayed 1 night in Feb 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt och bra avstånd till allt.
Stayed 2 nights in Jan 2025

4/10 Poor

Mira

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Repsahtanut mutta siisti budjettihotelli

Huoneemme oli todella pieni ja huoneen ainoa hylly/naulakko repsotti irti seinästä. Parvekkeelle ei mahtunut kahta ihmistä. Tyyny hajosi. Kun pyysin toista tyynyä, eli hotellista löytynyt yhtään ylimääräistä. No, askaroitiin uusi viltistä ja tyynyliinasta. Hotellissa oli siistiä ja henkilökunnasta nuori mies yritti auttaa parhaansa mukaan. Tämä huone ei ollut hintansa väärti.
Stayed 2 nights in Dec 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Toppenläge och balkongen var bäst!

Vi älskade läget, nära till allt, toppen wifi och balkongen var bäst. Jättetrevliga och hjälpsamma receptionister. Det är inte mycket man behöver men om sängen hade haft en tjock bäddmadrass så hade det varit riktigt bra, men för att vara ett 1-stjärnigt hotell håller det vad den lovar. Lakanen byttes varann dag och handdukarna med, och visst kunde de ersätta duschhandtaget med ett nytt. Vi kom på idén om att köpa en bäddmadrass lite sent. Kanske kan ägarna investera i sådana.
Stayed 7 nights in Dec 2024