8/10 جيد
Marcos
مسافر برفقة العائلة
2025 يونيو 12
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
Overall our stay was good - the property was clean and well maintained, the rooms were lovely, we loved the location, and the pool was beautiful and the poolside food was delicious. However, there are a couple of things that will keep us from staying there again. First, the beds were way too soft, like sleeping on a pillow instead of a mattress. Had I been sharing the queen mattress I would have felt like I would roll off the edge all night. Second, the staff at the poolside bar when we sat at the bar were not very friendly and helpful at all. We felt like an inconvenience and basically ignored. Made us very uncomfortable. In contrast, our server the next day when we were lounging poolside was awesome. The food was delicious too. However, thirdly, I don’t know who in management made this decision, but the music at the pool was so ridiculously loud!! We all felt like we were at the club and couldn’t even relax or have a decent conversation. Even the people around us were commenting on it too. It’s a beautiful pool area with comfortable loungers and nice shade, the water was so refreshing and clean, but for heavens sake - turn the music down! We could even hear it in our room on the 16th floor. No way could we take an afternoon nap in our room, let alone poolside. For this reason alone we will not be returning. Please consider turning the club music down!
Marcos
أقام ليلتين (2) في شهر يونيو عام 2025