4/10
We were given a room with a broken air condition. They did send someone to try and fix it but that did not work. We asked to be moved to another room and after a long wait, we were moved to another room at 10:00 at night. The room we were moved to was not the same as the room we paid for. We had a king suite and we were moved to a room with double beds. We asked to be compensated by the management and said all they could do was give us a complimentary breakfast and parking. We asked to speak to a manager and that did not happen. We asked the manager to contact us, but that did not happen either.
Ana
أقام ليلة واحدة (1) في شهر مايو عام 2025