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The Mandrake

5.0 star property
This luxury boutique hotel offers a peaceful garden retreat just steps from the vibrant shopping of Oxford Street and the entertainment of Piccadilly Circus

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Located near The British Museum, The Mandrake creates a tranquil urban escape with its thoughtfully curated art gallery, peaceful garden and quiet library. Travelers can enjoy international flavors at Yopo Restaurant or book rejuvenating body treatments at the spa.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

View all photos for Mandrake Room

Mandrake Room | Minibar, in-room safe, individually decorated, individually furnished

Mandrake Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Newman Room

Newman Room | Minibar, in-room safe, individually decorated, individually furnished

Newman Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Room

View from room

Terrace Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | Minibar, in-room safe, individually decorated, individually furnished

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite | Minibar, in-room safe, individually decorated, individually furnished

Terrace Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Suite

Mandrake Suite | Minibar, in-room safe, individually decorated, individually furnished

Mandrake Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Newman Suite

Newman Suite | Minibar, in-room safe, individually decorated, individually furnished

Newman Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Gingko Suite

Minibar, in-room safe, individually decorated, individually furnished

Gingko Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Amanita Suite

Minibar, in-room safe, individually decorated, individually furnished

Amanita Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Salvia Suite

Minibar, in-room safe, individually decorated, individually furnished

Salvia Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in London City Centre neighborhood, The Mandrake is connected to a shopping center. The area's natural beauty can be seen at Hyde Park and Russell Square, while The British Museum and Royal Opera House are cultural highlights. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Emirates Stadium. Visit our London travel guide
Map
20-21 Newman Street, London, England, W1T 1PG

What's nearby

  • Theatreland
    Theatreland
    1 min walk - 0.2 km
  • Estação do metrô de Londres: Tottenham Court Road
    Tottenham Court Road
    3 min walk - 0.3 km
  • The British Museum featuring interior views as well as a large group of people
    The British Museum
    10 min walk - 0.9 km
  • Leicester Square featuring a city, signage and street scenes
    Leicester Square
    11 min walk - 0.9 km
  • London featuring a city, street scenes and heritage elements
    Piccadilly Circus
    12 min walk - 1.1 km

Getting around

  • Tottenham Court Road Station
    6 min walk
  • Goodge Street Underground Station
    6 min walk
  • London City Airport (LCY)
    22 min drive

Restaurants

  • Omotesando Koffee
    2 min walk
  • Italian Bear Chocolate
    2 min walk
  • Circolo Popolare
    2 min walk
  • Lobby Bar
    2 min walk
  • The Blue Posts
    2 min walk

About this property

The Mandrake

Luxury boutique hotel near Leicester Square
A short walk from The British Museum and Oxford Street, The Mandrake provides a terrace, an art gallery on site, and a garden. Indulge in a massage and a body treatment at DAMU Wellness Sanctuary, the onsite spa. Be sure to enjoy a meal at Yopo Restaurant, the on-site restaurant. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Concierge services, smoke-free premises, and free newspapers
  • A banquet hall, tour/ticket assistance, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Coffee/tea makers, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 to 50 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Waeska Bar
  • Yopo Bar
  • Yopo Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 to 50.00 per person
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Offsite parking fee: GBP 60 per day (0.3 mi away)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Is The Mandrake pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of GBP 60.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at The Mandrake?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Mandrake?

Check-out is at 11 AM.

Does The Mandrake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 150 per vehicle applies.

Where is The Mandrake located?

Located in London City Centre, this luxury hotel is within a 15-minute walk of Tottenham Court Road, Leicester Square, and The British Museum. Oxford Street and Piccadilly Circus are also within 15 minutes. Goodge Street Underground Station is 6 minutes by foot and Tottenham Court Road Underground Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Mandrake Reviews

8.6

Excellent

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 180 out of 277 reviews
Rating 8 - Good. 45 out of 277 reviews
Rating 6 - Okay. 22 out of 277 reviews
Rating 4 - Poor. 14 out of 277 reviews
Rating 2 - Terrible. 16 out of 277 reviews

Reviews

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Really great staff and really spacious (by London standards) clean and trendy rooms. The bar and restaurant spaces were booked for private events both evenings of our stay and were a bit noisy but we were warned at check in and the hotel have made attempts to install sound proofing for the rooms. Ultimately I would recommend a stay here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fun hotel to stay at for a nice weekend. Super unique with amazing staff, accommodations that are comfortable and delicious food with a cool bar setup. Shoutout to the staff that helped wrangle in a wild room next door, late in the night.
Stayed 3 nights in Sep 2025

10/10 Excellent

saar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively fun hotel. Great location, can walk to SoHo as well as jump on Elizabeth line.
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The mandrake is an exceptional hotel, the interior decor is innovative and inspiring for creatives, with beautiful contemporary artwork, and installations, every floor is decadent glamour, there are quiet areas also and you feel like you are not in the centre of London but in a lush tropical location. The food is tasty, as well as the bar area with iconic cocktails. The staff are very friendly and hospitable, we loved our stay there and will return soon
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you ❤️

From the moment we entered the hotel we were met with kindness and love. Has to be the most stylish hotel in London. The cocktails and selection at the bar were beautiful. The food was incredibly well thought out and tasted beautiful. Unbelievable decor, incredible customer service and a weekend I will remember for the rest of my life. To Sim and the team, big love from J & T. Thank you for everything
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, food and rooms. Noise level a bit high at night
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved my stay. The hotel bar is a vibe. Would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well kept secret in London, very unique hotel with an amazing restaurant and bar, nice rooms and a boho vibe.
Stayed 1 night in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel- room was very comfortable and big for a London hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Jag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Flawless service, all staff were very welcoming & professional throughout our stay Beautiful hotel and room Will return one day for sure
Stayed 1 night in Sep 2023

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Thank you everyone for making us feel at home.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Fantastic property in the centre of London, provides to sumptuous refuge from the busy streets, great accessibility to events and entertainment. Staff are attentive yet you are given privacy at the same time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Florie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcela at the front desk was amazing. She was so friendly, understanding and very helpful. She made our stay perfect! Decor and the food at the restaurant was wonderful. Will definitely be back to stay. Such a unique hotel!!
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandrake is a stunningly fitted-out hotel, with exceptional and distinctive decoration and artwork. The staff are wonderful. The cocktails are exceptional. The atrium garden and the lounge areas in it are gorgeous.
Stayed 3 nights in Sep 2023

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual but lovely

Quite an unusual ‘nightclubby’entrance and hotel theme. Very dark but fun. We had a suite that was perfect, light clean comfortable. Coffee machine, bathrobes, good bathroom amenities,king bed. Unusual selection in the ‘mini bar area’. It was a hot day but room was lovely. and cool. There was music until 1am apparently but we didn’t hear it in our first floor room. Very quiet.Breakfast was fantastic although due to a brand new system it was extremely slow…needs sorting out.
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel, the decor is terrific and the staff very helpful. Sitting in the bar area there were so many people coming into the hotel and disappearing into various out of sight rooms, had no idea what was going on but it made it all the more intriguing..lighting is very ‘ambient’, tripped a couple of times in the corridors (I do wear glasses), got lost coming out of the lift on wrong floor, and took me several minutes to get the door to the room open with the strange key lock mechanism. Lovely Full-English breakfast. All in all, certainly a different kind of place to stay in central London and will probably stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Putting the record straight

Stay was fine , slept like a log in the big bed , English breakfast was good quality ingredients, eggs were clearly free range After making the booking I read the reviews, which were mixed , which made me a little concerned …. As we generally only stay in 5* hotels , and don’t normally feel a need to leave a review as they are what you expect However on this occasion I feel that it is only right that we comment The hotel is privately owned and a one off boutique, which is decorated in all areas with original one off furniture and fine art , it is NOT your usual travel lodge magnolia blandness . There is even live music in the later part of the week evenings The staff were welcoming, taking our bags to our rooms and showing us around , the lady who checked us both in and out also explained before checking in, that if we were to wanted complete quiet in our room towards the end of the week she would choose our room carefully for us We have already decided to stay at the mandrake when in London next month P.s. if you want to stay a in a hotel with character stay here , if not … not book it
Stayed 1 night in Oct 2023

6/10 Okay

Nigel

Liked: Staff & service, property conditions & facilities

Disappointing

For a hotel that has only been open around five years I do not think the rooms are wearing well. There was mold in the shower, the taps in the bathroom washbowl were lose, the plug in the sink did not work. For a hotel costing this much I expect a decent steam iron in the room and not just a cheap hot plate. There was coffee making facilities in the room and the fridge was well stocked with alcohol...but no milk, creamer or even powder for my coffee. Also no full length mirror in the room except the door to the bathroom but the bed was right next to it which made it useless as a mirror. All the staff were friendly and helpful but the overall experience was disappointing.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at The Mandrake in London was truly an unforgettable experience. From the moment I arrived, I felt as though I had stepped into a fantasy world. The hotel’s moody vibe perfectly complements its location in the trendy Fitzrovia area, creating a unique and immersive environment. The room was nothing short of luxurious, with high-end furnishings and a well-stocked minibar that made my stay even more comfortable. The en suite bathroom was a dream, featuring a rainfall shower head that added a touch of spa-like relaxation to my daily routine. The greenhouse terrace and central courtyard are absolute showstoppers, draped in hanging jasmine and passionflowers that infuse the space with a captivating fragrance. The rich textures, vibrant dark colors, and theatrical lighting throughout the hotel made every corner feel like a work of art. The amenities at The Mandrake are exceptional. The restaurant on site served exquisite dishes, and the bar was the perfect spot to unwind after a day of exploring the city. A special mention must go to the staff, who were nothing short of top tier. Their attention to detail and warm hospitality made my stay even more enjoyable. The Mandrake is not just a hotel; it's an experience. If you’re looking for a place that combines luxury, style, and a bit of the unexpected, I highly recommend staying here. I can't wait to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, def will be back. Only disappointment/ complaint was that the restaurant and terrace bar were not open any of the days during my stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location!
Stayed 3 nights in May 2022

10/10 Excellent

Josh

Liked: Amenities, property conditions & facilities
Incredible in every way. Cannot wait to stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simone was amazing - thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Was lovely would deffo stay again
Stayed 1 night in Jun 2022

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and unusual hotel with superb bar and food! If you love seafood you will love the hotel !
Stayed 2 nights in Jun 2023