"We love coming here all the time the breakfast is amazing"

"Hotel cancelled my room before I checked in WITHOUT any notice. I had to rebook a room for 1 night, then change rooms and was then charged for a different room. We left for the day and came back to our key card not working and ALL of our belongings shoved into garbage bags in the lobby and someone else in our room. NO one notified us of this and just moved all of our stuff. There is definitely lack of communication from the team here and a lack of professionalism. I would like to give them the...