BED BUGS!! 3rd time I’ve stayed here, as a former Long Beach resident, when I go back for random weekends, this WAS my spot! NEVER AGAIN!
I rented out one of the Penthouses and was super excited, this location is pretty perfect, as it sits right above my favorite bar, The Blind Donkey.
Unfortunately, this experience was awful. My friend came over on the second night and she pointed out how itchy she was. We woke up the next day and noticed all over the white sheets, in the master bedroom, were numerous BED BUGS! It was so disgusting, I couldn’t believe it. She took about 20 pics, and there were at least 10 different bugs on the sheets and surrounding areas in the bedroom!
I washed all my clothes and still had the BED BUGS in my sweat pants I wore that night & then they transferred to all my other clothes in my suitcase and they came home with me, yay 😤
I checked out on Monday after 3 days, and went to work. I was slammed all day & on Tuesday. I contacted the manager of the hotel Wednesday morning on my way to work, explaining the BED BUGS & showing pictures of them. Here was the response I received
“Unfortunately this reservation had passed several days ago and there were no reported incidents during your stay. If the incident was reported during your stay, we would be happy to give you a room transfer.”
Are you kidding me?! Never again will I ever stay here again. I don’t recommend anybody stay here, unless you want to have to soak all of your stuff in vinegar 😤