Find hotels near Los Elementos Day Spa, Santa Cruz La Laguna from AED 133

"Buffet was not that great "

"Great stay! The staff was super friendly."

"We had a great time! But just keep in mind there are many stairs to climb "

"The staff were friendly, the rooms were spacious, and the place was beautiful. "

"Very nice hotel is in a convenient location in San Marcos close enough to the main road and the public dock. Solid restaurant and good customer service. Meals were good if not great. Scenic view of the lake. They did a nice job putting together transportation and activities for our visit. Just be aware that because it is in town you may hear some sounds like music and dogs close to bedtime but never after 10pm. I would stay again. "

"Beautiful lodging but Getting to the property is difficult. Be prepared to climb lots of stairs. Pack light. Hotel next door only serves its own guests so you have to walk in the dark for food at night if you have nothing to cook. We were not prepared for this. If you prepare the stay will be nice. The flashlight in the house did not work so we used our phone flashlight. There are little stores at the dock that sells food to cook in small quantities like single eggs. Food at restaurants are great. Bring local currency for the rides to the restaurant and ferries to nearby islands on the lake. There is an ATM to the top of the hill but you need a ride up so bring local currency."

"Incredible hotel - one of the best views ever, very stylish but according to local architecture and style and not very westernised (in a good way). The staff was super helpful, and nice! The music was great too - it was like a little oasis, we didn’t wanna leave the hotel. One of the best hotels I’ve stayed - the photos don’t do it justice !!!"

"This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one was helpful or interested in resolving the issue. The explanation I received was that their office computer connected by LAN was working, so the problem must be Wi-Fi. They also blamed the internet provider. In other words, no one took responsibility. One staff member even told me that because this is an “eco-resort,” guests shouldn’t need internet. That response is dismissive. Many guests still need internet for work, communication, or basic travel planning. For one of the more expensive properties around Lake Atitlán, the lack of amenities and the failure to provide reliable internet is unacceptable. The view is fantastic, but the experience did not match the price. Management should address both the connectivity issue and how staff handle guest concerns."

"Super friendly staff, great food and great vibes! We only stayed for one night but they had plenty of activities on offer. The room was very clean however shower is an eco shower so the hot water did run out after a short time "