Find hotels near Los Elementos Day Spa, Santa Cruz La Laguna from AED 133

"My first time staying at a Hostel and had a good time. Pictures are exactly how the property is. The view is amazing. "

"Staff is wonderful and very attentive, breakfast is great! Beds and pillows are super comfortable. "

"Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend "

"Wonderful and helpful staff. Really enjoyed our time at La Perla Maya. Breakfast is sit down with several extras if you want additional from what’s offered with el desayuno tipico or el desayuno americano. "

"1. Inconsistent check-in information We were initially informed that check-in was only available between 3pm and 6pm. However, when we contacted the hotel due to a travel delay, we were then told check-in was available until 8pm. This inconsistency caused unnecessary stress during our journey. 2. Lack of luggage assistance At reception, we were told that someone would assist us with our luggage, but no one came. We ended up carrying all our luggage ourselves. If assistance is not available, expectations should be managed more clearly. 3. Poor cleanliness standards One of the bath towels provided was visibly dirty and had not been properly cleaned. When we reported this to the front desk, there was no apology or acknowledgement, which is not acceptable for a hotel of this standard. 4. Unreliable laundry service We were told that laundry given in the morning would be returned in the afternoon. However, it was not ready until the next morning, which disrupted our travel plans. Additionally, the clean clothes were returned in the same bag used for dirty laundry, despite our request for a new one. 5. Noise and room comfort issues The hotel was very noisy due to a nearby bar playing music until late evening and additional noise early in the morning. The curtains also did not block out sunlight effectively, making it difficult to rest properly."

"No tiene aire acondicionado. El aire que ponen no enfría y únicamente hace mucho ruido. No vale la pena en relación al precio "

"Excellent"

"Great location, beautiful hotel grounds, nice pool with water slide, and great views of Lake Atlitan from the hotel property. Parking is free and plenty of space (there are two parking lots). Only downside is there is no fan, fridge or AC, so it can be humid and hot. "

"Such a cute little stay in Panajachel. Staff was very kind and even held our luggage until our shuttle came to pick us up. "