"The staff was welcoming. We were greeted with some very fine chocolates. The room was excellent and the bed extremely comfortable. We had a snack and a drink in the bar area and service was outstanding. The day we left we had a little time to kill and read in the parlor next to a cozy fireplace sipping toddies. "Cozy" best describes the ambiance of the Charmant Hotel"

"When staying near La Crosse or Sparta i would definitely recommend. The lodge feel is great, the gym is pretty sad. There are towels but two treadmills and freeweights and no water. Overall great value still and would stay again for sure. "

"Room was very clean. Staff was friendly. "

"Room was fine. Great location downtown. If the parking lot is full, you can park in the ramp next door for free. General upkeep is lacking. Light bulbs burnt out, caulk cracking, no stoppers in the drains. "

"The room was very clean. Bed was comfortable. Check in process was easy. Hotel is quiet. We stay here a few times a year and will continue to go back."

"Staff was great. Quiet place to stay i was very comfortable there"

"Unsafe-room not room (king) as reserved-room unclean 1.5 hours after check in time-cracked hallway walls-foul smell"

"The room was very clean. The staff was very friendly and helpful. And the hotel was very quiet it was very peaceful nice stay"