"Stayed here for our 3rd/4th time as loyal Bonvoy guests. Staff was friendly and even upgraded us to the Presidential Suite after seeing us walk ~80m from the parking lot with luggage (no accessible transport). But the room let us down: carpets old, stained and dirty, floors unvacuumed, furniture disarranged, and zero decor. Lobby is beautiful, but the room didn’t match those standards. No surprise the Bonvoy partnership seems to have ended"
"Disappointed with club lounge when we we unable to get a further drink 20 mins before end time and told bar was busy. However on check out this was acknowledged and we were made an offer of transfer to airport but as pre- booked one, we asked for a complimentary drink which was provided.
Otherwise a great hotel, staff, breakfast and comfortable room. Had trestment at spa which was lovely.
Walking to centre easy and things to see around the hotel"