VISIONAPARTMENTS Lucerne Neustadtstrasse

3.0 star property
Hotel in Lucerne, near Chapel Bridge

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Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

Laptop workspace, iron/ironing board, free WiFi, bed sheets
Front of property
Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Coffee/tea maker, electric kettle
Laptop workspace, iron/ironing board, free WiFi, bed sheets
VISIONAPARTMENTS Lucerne Neustadtstrasse is centrally located, providing travelers a practical home base. Guests benefit from express check-in/out, on-site laundry, in-room WiFi, and luggage storage for added convenience.

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Laptop workspace
  • 21 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Superior Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Laptop workspace
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
Laptop workspace
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Superior Studio

Highlights

Balcony
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Apartment Mini

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Apartment Junior

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Studio

Highlights

Balcony
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse is in the city center. Swiss Transportation Museum and Museum Sammlung Rosengart are cultural highlights, and some of the area's attractions include Natur-Museum and Richard Wagner Museum. Sommerrodelbahn Fräkigaudi and Kanuwelt Buochs GmbH are also worth visiting.
Map
Neustadtstrasse 16, Lucerne, 6003

What's nearby

  • Chapel Bridge - 11 min walk - 0.9 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Lucerne Town Hall - 12 min walk - 1.1 km
  • Chateau Guetsch - 3 min drive - 1.7 km
  • Swiss Transportation Museum - 5 min drive - 3.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 12 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪BOLERO Restaurante - ‬4 min walk
  • ‪Parterre - ‬2 min walk
  • ‪Café Nord - ‬4 min walk
  • ‪Barbes - ‬3 min walk
  • ‪Neubad - ‬4 min walk

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

Hotel near Chapel Bridge
VISIONAPARTMENTS Lucerne Neustadtstrasse provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and multilingual staff
  • Smoke-free premises and an elevator
  • Guest reviews give good marks for the overall condition
Room features
All 60 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 30-inch flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

Frequently asked questions

Is VISIONAPARTMENTS Lucerne Neustadtstrasse pet-friendly?

No, pets are not allowed at this property.

How much is parking at VISIONAPARTMENTS Lucerne Neustadtstrasse?

VISIONAPARTMENTS Lucerne Neustadtstrasse doesn't offer parking.

What time is check-in at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Check-out is at 10 AM.

Where is VISIONAPARTMENTS Lucerne Neustadtstrasse located?

Located in the heart of Lucerne, this hotel is within a 15-minute walk of Museum Sammlung Rosengart and Chapel Bridge. The Swiss Path and Jesuit Church are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) is 12 minutes by foot and Lucerne Station is 12 minutes.

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VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews

Reviews

6.8
Rating 10 - Excellent. 119 out of 732 reviews
Rating 8 - Good. 280 out of 732 reviews
Rating 6 - Okay. 165 out of 732 reviews
Rating 4 - Poor. 89 out of 732 reviews
Rating 2 - Terrible. 79 out of 732 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Marylene

Buanderie
Stayed 2 nights in Sep 2025

6/10 Okay

Shailesh

Disliked: Staff & service, property conditions & facilities
We
Stayed 2 nights in Jun 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan.
Stayed 5 nights in Jul 2025

10/10 Excellent

CRISTIANO

Liked: Cleanliness, amenities, property conditions & facilities
Struttura ben tenuta...spazi ridotti ma con tutto il necessario...un nido...parcheggio nelle vicinanze a pagamento custodito...fuori dal centro citta...cucina con tutto l'occoŕente...
Stayed 2 nights in May 2025

8/10 Good

Manuela

Gut
Stayed 2 nights in May 2025

4/10 Poor

Marine

Liked: Cleanliness
Disliked: Staff & service, room comfort

Expensive and loud

Extremely expensive for the place - far from the city center and have constant and loud train noise.
Stayed 2 nights in Jun 2025

2/10 Terrible

Marie-Ève

Disliked: Amenities, property conditions & facilities
Chambre minuscule, excessivement chaude et directement située à côté de la gare. Les trains sont très bruyants, nous avions la fenêtre ouverte, car la température de la chambre était insupportable. Nous avons très mal dormi. Je ne recommande pas.
Stayed 2 nights in Jul 2025

6/10 Okay

Livia

noisy
Stayed 5 nights in Jun 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid Vision Switzerland

Our room was situated above the train tracks. We heard trains all day and night. The room was so hot we couldn't close the window to block the sound.
Stayed 2 nights in Jun 2025

8/10 Good

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eu recomendo, duas pessoas.

Foi ótima, gostamos muito, recomendo.
Stayed 2 nights in Dec 2024

6/10 Okay

Raquel

Disliked: Cleanliness, room comfort
As fotos sao bem diferentes, o lixo da cozinha da hospedagem anterior nao havia sido retirado. Ficamos cinco dias e nenhum momento mesmo apos solicitado os lixos sao retirados. Quarto pequeno demais, box mal conservado, cama barulhenta, tapete sujo. Positivo: atenderam pedido de troca de toalhas e travesseiros extras. Localizacao boa, otimos restaurantes e comercio proximos e proximo da estacao de trem.
Stayed 5 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only loud trains but all Great
Stayed 3 nights in Apr 2025

4/10 Poor

Kylie

Liked: Cleanliness
Disliked: Staff & service
We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room.
Stayed 2 nights in Jun 2025

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleine Zimmer sonst ist es Ok
Stayed 2 nights in Feb 2025

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls are dirty, the AC did not work. The curtains were dirty. The noise from the trains is really bad.
Stayed 2 nights in May 2025

8/10 Good

Vincent

Liked: Staff & service, property conditions & facilities
It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers.
Stayed 2 nights in May 2025

10/10 Excellent

Aidan Zayn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but got all that u need

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Stayed 2 nights in Oct 2023

8/10 Good

Kyuyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024

6/10 Okay

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Suite muito apertada para casal.
Stayed 9 nights in Jun 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities
Unser Zimmer war sehr klein, aber vollkommen in Ordnung für zwei Nächte. Alles war sehr sauber. Auch der Check-In bzw die Daten per Email schicken, um rechtzeitig den Code für die Tür zu bekommen, hat problemlos funktioniert. Die Umgebung und Lage waren gar nicht so schlecht, aber durch den Bahnhof ist es sehr laut. Die Zimmer sind praktisch direkt über den Bahngleisen, die Züge rattern im 2-3 Minutentakt vorbei. Obwohl wir im März da und die Nächte kalt waren, war es sehr heiß in den Zimmern, so dass wir Nachts die Fenster öffnen mussten. Das wäre halb so schlimm, wenn die Klimaanlage funktionieren würde, damit man wegen dem Lärmcl die Fenster geschlossen halten kann. Aber es schien mir eher wie ein Gebläse als eine richtige A/C. Ergo: kaum Schlaf gefunden.
Stayed 2 nights in Apr 2025

4/10 Poor

Yuk Wa

Disliked: Staff & service, amenities, property conditions & facilities
我們住在一樓,附近有地盤工程比較嘈吵,洗手間鋅盤去唔到水,非常不方便!
Stayed 2 nights in Sep 2024

6/10 Okay

Eliane

Liked: Cleanliness
Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.
Stayed 3 nights in Aug 2024

8/10 Good

Keli

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.

2/10 Terrible

rosa maria

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pictures are totally fake. We payed for a room for two people, the pictures showed good space even a little table with a chair. When we arrived we could BARELY walk in the room. They lied, the room we payed for was NOT the one we slept on. Check im was extra annoying because you need to send so much personal info in the website. The train station is the only thing you see from the window and you can hear the trains from the room. Terrible experience
Stayed 2 nights in Feb 2025

2/10 Terrible

chanchal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The odor in the facility was awful and to the point that we had to get out of there. Do not book. There are much better options out there
Stayed 3 nights in Sep 2024