"We had a beautiful view on the 6th floor overlooking the lake. The housekeeping services were superb, turndown service included a lovely Swiss chocolate. The nespresso pods and teas were wonderful, and we loved getting bottled waters every day! The front desk employees were so helpful at checkin, for booking a Mount Rigi excursion, recommendations for eating, and stored our bags at checkout and gave us a sweet little Lucerne treat as a parting gift. The pool with jets and sauna were also a nice way to relax between sightseeing! We would definitely stay here again!"