"Very close to airport"

"After a very long flight we were woken up by someone trying to get in our room at midnight Laughing and shouting they eventually entered there room next door .. still laughing and shouting we called the desk who did send security up they did eventually go quiet .. will not be staying there again .. which is a shame as our last visit was good"

"Well run. Pleasant, clean room. Loved the rooftop bar and the restaurant on the first floor."

"Location is perfect and the room was good, but we did have a few complaints. First, there are no coffee makers in the rooms, which is just crazy to me. Second, the walls are super thin and so our very noisy neighbors and people walking the halls at all hours woke us up at multiple times each night. Definitely not ideal when you’re exhausted from a busy day of exploring NYC. And then, the elevators were an issue, especially Sunday when we were trying to check out. We waited for over 45 minutes,...

"Clean the fridge"

"Clean room and friendly staff. The one issue with the room was the toilet was very low to the ground."

"Nice quick stay views of nyc skyline"

"AC did not work, elevator only worked going down, not up to the floor room was on. Phones did not work. Calling phone line from cellphone also did not work. Breakfast was not good. Was not told about or provided with breakfast voucher which I paid for through reservation, until I went to the restaurant and was asked for my voucher. Check-in took long... I asked for two spoons from the front desk and they only had one spoon..."