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Qoya Palace - Machupicchu

3.0 star property
Suburban hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Qoya Palace - Machupicchu

Free daily English breakfast
Front of property
Standard Triple Room | Desk, laptop workspace, free WiFi, bed sheets
Reception
Living area
Qoya Palace - Machupicchu captures Aguas Calientes' essence with practical comforts for explorers. Guests start with an English breakfast, then head out. They return to enjoy coffee or tea in the lobby and appreciate the convenient luggage storage and tour assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Triple Room

Highlights

Private bathroom
Champagne service
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room

Family Double Room | Desk, laptop workspace, free WiFi, bed sheets

Family Double Room

Highlights

Private bathroom
Champagne service
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Free rollaway/extra beds
Private bathroom
Champagne service
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Desk, laptop workspace, free WiFi, bed sheets

Comfort Single Room

Highlights

Private bathroom
Champagne service
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Desk, laptop workspace, free WiFi, bed sheets

Comfort Room

8.0 out of 10
Very good
(1 review)

Highlights

Free rollaway/extra beds
Champagne service
Desk
Laptop workspace
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
124 Chump'i wiñay, Machu Picchu, Cuzco, 08681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 7 min walk - 0.6 km
  • Aguas Calientes Hot Springs - 12 min walk - 1.0 km
  • Temple of the Condor - 15 min drive - 3.4 km
  • Temple of the Sun - 15 min drive - 3.4 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Full House Peruvian Cousine - ‬4 min walk
  • ‪Chullos Craft Beer - ‬4 min walk
  • ‪La Boulangerie de Paris - ‬5 min walk
  • ‪Mapacho Craft Beer - ‬4 min walk
  • ‪Quilla Restobar - ‬4 min walk

About this property

Qoya Palace - Machupicchu

Hotel near Aguas Calientes Hot Springs
Qoya Palace - Machupicchu provides amenities like free English breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises, a 24-hour front desk, and coffee/tea in the lobby
  • An elevator, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Qoya Palace - Machupicchu include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: PEN 50

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: PEN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 20600040139

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Qoya Palace Machupicchu
Qoya Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel
Qoya Palace - Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel Machu Picchu

Frequently asked questions

Is Qoya Palace - Machupicchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Qoya Palace - Machupicchu?

Qoya Palace - Machupicchu doesn't offer parking.

What time is check-in at Qoya Palace - Machupicchu?

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Qoya Palace - Machupicchu?

Check-out is at 10:00 AM. Late check-out is available for PEN 50 (subject to availability).

Where is Qoya Palace - Machupicchu located?

Situated in the suburbs, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Urubamba River and Putucusi are just steps away. Machu Picchu Station is only a 4-minute walk.

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Reviews

Qoya Palace - Machupicchu Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 26 out of 51 reviews
Rating 8 - Good. 6 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi experiencia en el Qoya Palace fue excelente. La ubicación es perfecta, cerca de todo en Aguas Calientes y muy cómoda para quienes van a Machu Picchu. El hotel es elegante, limpio y con detalles que hacen la estadía especial. El personal fue muy amable y atento en todo momento, siempre dispuestos a ayudar. Las habitaciones son amplias, cómodas. El desayuno estuvo delicioso y variado, ideal para empezar el día antes de la excursión. Sin duda, un lugar altamente recomendable para hospedarse
Stayed 1 night in Aug 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property in a quiet but central location. The included breakfast on the rooftop is very nice and tasty with fresh coffee, juice, fruit, eggs, toast and avocado. Comfortable rooms and good hot water and AC!
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Poor Services in a Beautiful Clean Hotel

I liked the good location near the train station. But Aguas Calientes is so tiny, you can get anywhere in little time. The entire hotel looks very good, very modern and it is very clean! Their services are terrible, tough: very poor breakfast, very cold room (with no heating at all!), barely running warm water (had to leave the water run until it became warmer). Very kind staff, comfortable lobby. I loved the 7th floor where they served breakfast: stunning views of the Urubamba!
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Qoya Palace - Machupicchu was fantastic! From the moment I arrived, the hotel staff provided exceptional service, even arranging a pickup from the train station, which made my arrival seamless and stress-free. The hotel itself is beautiful. The staff was friendly, attentive, and always willing to help with recommendations or any requests. The location was perfect—close to everything in Aguas Calientes, yet still peaceful. Breakfast was great, with a nice selection of fresh options to start the day. I highly recommend Qoya Palace for anyone visiting Machu Picchu!
Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to train station and close distance to restaurants and shopping. Service was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at hotel !!

Picked a middle of the road hotel and was nice!!
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos Alberto Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Zhongyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very friendly and the location is pretty safe and convenient

6/10 Okay

Ayesha

Liked: Cleanliness, amenities, property conditions & facilities
This was a decent hotel. The only issue was that most of the staff did not speak much English, making communicating difficult but not impossible. It was right next to the drop-off from the train station, so it took us less than 5 minutes to walk to the hotel once we arrived by rail. The location was great, very central!
Stayed 2 nights in Oct 2024

10/10 Excellent

patrick

Very friendly hosts. Let usstore our luggage after checkout
Stayed 1 night in Feb 2024

6/10 Okay

Vineeth

Liked: Staff & service, property conditions & facilities
Basic hotel facility that command a high price only because of the location. The room is very basic with no chair and a single plug. Breakfast is also basic. No room cleaning was offered during out two night stay. Staff were very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly. Breakfast made to order!
Stayed 2 nights in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

New building, lovely staff, just a 5 minute walk to the bus station for Machu Picchu, and the train station. Breakfast is on their top floor with gorgeous views of the mountains and the Urubamba river.
Stayed 2 nights in Nov 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Was a bit worried that it was close to rail but actually heard no noise at all.

6/10 Okay

SELVI

Liked: Staff & service
Disliked: Amenities
Staffs are friendly. Room is clean. Amenities not okay. Near to Peru railway station and reastaurants. I never recommend for breakfast because its old stuff and also not much options.
Stayed 2 nights in Sep 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service, amenities
The service was very pleasant and helpful. They answered questions and if you needed something they would help out right away. Pleasant family owed hotel. Brunch was real good. Area close to shops.
Stayed 2 nights in Nov 2023

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Excellent service from the staff. Stored our luggage when went up to Machu Picchu and let us use their lobby to wait for our scheduled trains
Stayed 1 night in Jul 2023

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice experience. Great Shower. lol.
Stayed 1 night in Mar 2023

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities

Just okay

It was fine. The hotel has thin walls so you can hear noise and the hot water wasn’t very hot at all. It’s a greater distance from the train station but that gave us the opportunity to explore areas that aren’t as crowded. The best part of the hotel is the observation room at breakfast!
Stayed 2 nights in May 2024

6/10 Okay

salina

Liked: Cleanliness, staff & service
Close to train/bus but room is basic: 1 towel, no outlet by bed, rough toilet paper, small counter in bathroom, water not hot enough. Good price though
Stayed 1 night in May 2024

10/10 Excellent

SERJIO C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT VALUE/COMFORT FOR A SHORT STAY!

Stayed here for 1 nite for our visit to Machu Pichu and it was great value and comfort. Nothing fancy, but walking distance from the train station and plenty of eateries/stores. They even went to the train station to walk us back to the hotel upon our arrival, so that was super nice after a long trek to MP. (Need to coordinate this service.) The breakfast was nothing to note, but it will do for an early jump up to Machu Pichu. Overall a great value and clean/comfy place. Highly Recommend!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Servicio y atención buena, sin embargo, nuestra habitación del sexto piso tenía mala conexión de wifi y tampoco acceso a TV.
Stayed 1 night in Aug 2024

6/10 Okay

Yohhei

Liked: Amenities
Breakfast is not so good.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio. Todo limpio. Lo que no me gustó fue que el precio real es una cuarta parte de lo que publican en la app
Stayed 1 night in Dec 2023