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Susanna Inn Machu Picchu Hotel

3.0 star property
Riverfront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

This tranquil riverside retreat offers a hearty breakfast buffet to fuel Machu Picchu adventures. The hotel provides practical amenities like dry cleaning and free WiFi. Guests appreciate the library for quiet moments and the staff's genuine helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Mountain View

Hypo-allergenic bedding, free WiFi, bed sheets

Superior Double Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Mountain View

Superior Triple Room, Mountain View | Hypo-allergenic bedding, free WiFi, bed sheets

Superior Triple Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free WiFi, bed sheets

Classic Double Room

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, free WiFi, bed sheets

Classic Twin Room

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mountain View

Family Triple Room, Mountain View | Hypo-allergenic bedding, free WiFi, bed sheets

Family Triple Room, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Hypo-allergenic bedding, free WiFi, bed sheets

Basic Room

Highlights

Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Av Imperio de los Incas 642, Machu Picchu, 08681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 5 min walk - 0.5 km
  • Aguas Calientes Hot Springs - 12 min walk - 1.0 km
  • Butterfly Farm of Machu Picchu - 8 min drive - 1.9 km
  • Butterfly House - 8 min drive - 1.9 km

Getting around

  • Machu Picchu Station - 5 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬5 min walk
  • ‪Full House Peruvian Cousine - ‬2 min walk
  • ‪La Boulangerie de Paris - ‬4 min walk
  • ‪Chullos Craft Beer - ‬2 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬4 min walk

About this property

Susanna Inn Machu Picchu Hotel

Hotel near Aguas Calientes Hot Springs
Take advantage of a free breakfast buffet, a library, and dry cleaning/laundry services at Susanna Inn Machu Picchu Hotel. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Susanna Inn Machu Picchu Hotel include comforts such as free WiFi and free bottled water. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers

Similar properties

Property entrance
Inkaterra Machu Picchu Pueblo Hotel
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 198 reviews
The price is AED 1,732
AED 1,905 total
17 Nov - 18 Nov
Inkaterra Machu Picchu Pueblo Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:30 AM

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 3 and younger are not allowed at this property; All guests older than 3 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 20607138169

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

Is Susanna Inn Machu Picchu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Susanna Inn Machu Picchu Hotel doesn't offer parking.

What time is check-in at Susanna Inn Machu Picchu Hotel?

Check-in start time: noon; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Susanna Inn Machu Picchu Hotel?

Check-out is at 9:00 AM.

Where is Susanna Inn Machu Picchu Hotel located?

Situated on a river, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Urubamba River and Manco Capac Square are also within 10 minutes. Machu Picchu Station is 5 minutes by foot.

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Reviews

Susanna Inn Machu Picchu Hotel Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.4

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 243 out of 392 reviews
Rating 8 - Good. 85 out of 392 reviews
Rating 6 - Okay. 36 out of 392 reviews
Rating 4 - Poor. 18 out of 392 reviews
Rating 2 - Terrible. 10 out of 392 reviews

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room view ti the river and the breakfast, delicious! For one night is perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Hee Soo

Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and that's all one needs there
Stayed 3 nights in Jul 2024

10/10 Excellent

Kaarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with excellent breakfast

Excellent location next to train station, nice and quiet environment during night. Very clean rooms, most cleanest hotel in our trip. Breakfast was amazing, served to the tables and view is unforgettable. Regretting that we didn't stay another night at this amazing hotel and wonderful town.
Stayed 1 night in Oct 2024

6/10 Okay

Ruisheng

Liked: Cleanliness, staff & service
Close to good restaurants along the rail way, tiny room, only stayed one night from 8 pm to 6 am ok.
Stayed 1 night in May 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access, friendly staff, clean rooms. Complimentary breakfast was great with amazing views of the rapids and mountains. Highly recommend.
Stayed 1 night in Apr 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for our one night stay in Aguascalientes. Breakfast had a nice view and was delicious fuel for the long day ahead. Overall, we enjoyed our stay and would recommend to travelers looking for a budget hotel option.
Stayed 1 night in Sep 2022

10/10 Excellent

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was friendly and accommodating. Room was amazing with river running behind. Staff went out of their way to make sure we were taken care of.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was attentive. However, had to upgrade to get a view of the river, which was breathtaking. They have an option for reservations directly with their representative if you call them directly.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but was right above the train tracks. Wasn’t advertised as such so there was quite a bit of noise in the morning and evening.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William and Jackelin was very good attention
Stayed 1 night in Nov 2022

6/10 Okay

Kristin

Disliked: Cleanliness, amenities
Now I know that staying in a less expensive hotel in the Aguas Calientes area is not a good idea when there were so many other much nicer hotels in the same vicinity.
Stayed 1 night in Jul 2024

8/10 Good

Elizaveta

Liked: Cleanliness, staff & service, amenities
Lovely views from the room and very friendly staff members! Great for one night visiting Machu Picchu and waking up at 4am. You won't be able to sleep there without earplugs though, as passing trains are quite noisy and walls are very very thin
Stayed 1 night in Apr 2022

8/10 Good

ivan

X
Stayed 1 night in May 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities
It was right by the railroad tracks but the double glass windows helped it not be very noisy. Breakfast was good. There was a safe but it didn’t work.
Stayed 2 nights in Apr 2024

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean ,the staff was amazing , and the view from our room was amazing .Highly recommended. Thank you Sussana Inn for making our stay at aguas calientes comfortable. A
Stayed 1 night in Sep 2022

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, clean and spacious rooms, great shower with decent amount of room. Service was excellent and VERY accommodating. They were able to answer questions with patience and much kindness. The property is located at the edge of the central street just far enough from the main busy part and close enough to walk and enjoy. Would love to stay here again and recommend it for a stay at Aguas Calientes!
Stayed 1 night in Jul 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing little place. I went in September and the whole area was amazing. great hotel, good English if that's required, a very nice free breakfast, and everyone was very accommodating. Watch out for the little bugs in the area, they will eat you up. Did not have them in my room, but near the train station they were everywhere. Would highly recommend
Stayed 2 nights in Sep 2022

6/10 Okay

Sonia

Liked: Cleanliness, property conditions & facilities
I didnt like the way they scanned all out passports , what was the reason they needed to scan all of them?
Stayed 2 nights in Sep 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Jun 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My view was great. I dont like noise people come late on their room and do a lot of noise with the door

2/10 Terrible

Isabel

Disliked: Staff & service, property conditions & facilities, room comfort

Ok for one night

Stayed here for one night when visiting Aguas Calientes, Machu Picchu. The hotel is located just along the train tracks so it is very loud and noisy. Also the hotel started to play music in the basement, the area where the breakfast is served and we could hear it all the way to our room on third floor. You can hear everything, people walking outside your door. Bathroom was very small and didn’t have a lid on the garbage bin and since you are not suppose to throw paper in the toilet in Peru it felt a bit weird not having a lid. No shampoo and conditioner in the shower so the first thing we had to do was going out and look for shampoo to buy. After seven days of hiking that was nothing you really wanted. You just wanted to take a shower. When checking out we stored our bags in a storage for free which was good. We also asked to store a box of leftover food and they said it wouldn’t be a problem. When coming back to pick up our bags they didn’t know anything about the leftover box. So that food was gone. When entering the hotel it felt like walking in to someone’s living room. The people working there/owning the place we’re sleeping on the couch and behind the check in desk. A small should was laying on the couch watching YouTube. The only good thing was the view for breakfast (see picture). I wouldn’t stay here again, but for one night it was ok.
Stayed 1 night in Oct 2024

8/10 Good

Briseida Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and nice view from my room. Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Machu Picchu for Luna del Miel

Quick stay for Machu Picchu! Check in was easy and our room was available early. They gave us the wrong room at first but quickly fixed and put us in a room with a river view. Breakfast was wonderful and location was wonderful. Staff was super nice and helpful. They held our bags in a safe room while we adventured our last day.
Room from breakfast
view from room on 4th floor
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the money

Great location overlooking the river, amazing views and a clean, comfortable room. The hotel is very close to where the train drops you off. Friendliest, most helpful front desk person I have ever encountered. I asked the front desk man, Willie, for directions to the office where I could buy a bus ticket to Machu Picchu and if he could recommend a guide. Willie actually walked us to the ticket office and recommended an excellent guide. The room was a good deal for the price and the included breakfast was delicious. I will stay here next time I come to town.
Stayed 2 nights in Nov 2024