Find all hotels by Independent in Madison, MS

"Great place "

"I normally love this location. However, time spent here was different. There was a hole in the shower, the exhaust fan did not work, the elevator floor had spilled food someone wasted the evening before and even though I told the front desk. It remained there the next morning. Not to mention children running in the hallways early in the mornings. Other than that, the location is amazing and the staff are pleasant."

"Room clean, convenient to hospital, staff friendly. Very basic breakfast. "

"None of the key cards would work to let us into our rooms. The rooms looked like it never had been repaired or renovated since its opening."

"Clean Room, friendly staff"

"Very basic hotel with bare bones furnishings in the room, NO BREAKFAST or even coffee in the morning. Room was clean, towels were old. Bring your own shampoo!"

"Yes"

"Hotel was ok! Rooms need some upgrades & breakfast ummm don't expect too much"

"I booked this place because of the cleanliness ratings. VERY INACCURATE. Upon arrival, I noticed a strong urine odor. I also almost slipped on a slick substance in the bathroom. I tried to clean the toilet a bit, but the smell persisted. Eventually, I asked to be moved to a new room because the smell was so overwhelming that I couldn’t sleep. The desk was unhelpful and indifferent. I was told there were no rooms left. There was no offer to send a cleaning crew or even inspect the room. I emphasized that the smell was terrible, and the front desk said, "Oh, I guess I'll have to make a note to management, that's all I can do to help you." This was said, but there was no attempt to get my name or room number, which made it very clear that no complaint would be filed. Eventually, I went back to my room after an unsuccessful attempt to relocate via the platform. After falling asleep, I woke up and noticed a weird substance on one of my pillows. I realized that the urine smell was coming from my sheets/bedding because they had not been changed or cleaned. Traumatizing. There was also hair everywhere, stains/spots, and food in the microwave. But URINE SCENTED SHEETS is the takeaway here."