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Hotel Arosa

2.0 star property
Travelers find a peaceful retreat at this upscale Madrid hotel after exploring nearby Puerta del Sol and Plaza Mayor attractions

Choose dates to view prices

Hotel Arosa offers a tranquil atmosphere in central Madrid, where guests can escape the city's energy. The property provides practical amenities including laundry facilities and a gym, while the helpful staff assists with tour arrangements and concierge services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Double Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Not refundable)

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Double Room (Not refundable)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Japanese Style)

Double Room (Japanese Style) | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Double Room (Japanese Style)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (Plus)

Double Room (Plus) | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Double Room (Plus)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room (Not refundable)

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Single Room (Not refundable)

  • City view
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room (Not refundable)

Standard Twin Room (Not refundable) | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Twin Room (Not refundable)

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Twin Room, 2 Twin Beds

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Single Room, 1 Twin Bed

  • City view
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid Centro, a neighborhood in Madrid, is home to Hotel Arosa. Royal Palace of Madrid and Puerta de AlcalƔ are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofƭa and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at BernabƩu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Salud 21 Edificio Gran Via 29, Madrid, Madrid, 28013

What's nearby

  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    1 min walk - 0.1 km
  • Plaza de Callao
    Plaza de Callao
    3 min walk - 0.3 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    5 min walk - 0.5 km
  • Plaza de Espana featuring a square or plaza, outdoor art and a monument
    Plaza de EspaƱa - Princesa
    6 min walk - 0.6 km
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    8 min walk - 0.7 km

Getting around

  • Gran Via Station
    1 min walk
  • Madrid Recoletos Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    26 min drive

Restaurants

  • McDonald's
    1 min walk
  • El JardĆ­n de Diana
    1 min walk
  • Tapa Tapa
    2 min walk
  • Starbucks
    1 min walk
  • TAKOS
    2 min walk

About this property

Hotel Arosa

Hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hotel Arosa provides laundry facilities, a gym, and more.
Other perks include:
  • Self parking (surcharge), laundry services, and an elevator
  • A front-desk safe, tour/ticket assistance, and concierge services
Room features
All 116 rooms feature comforts such as fireplaces and air conditioning, as well as thoughtful touches like safes and minibars.
Other conveniences in all rooms include:
  • Rollaway/extra beds and daily housekeeping

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AEDĀ 447 total
includes taxes & fees
29 Mar - 30 Mar
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Property amenities

Parking and transportation

  • Self parking on site (surcharge)

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Safe

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Arosa Madrid
Hotel Arosa
Arosa Madrid
Hotel Arosa Hotel
Hotel Arosa Madrid
Hotel Arosa Hotel Madrid

Frequently asked questions

How much is parking?

Self parking is available for a fee.

Where is Hotel Arosa located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol, and Plaza de EspaƱa - Princesa. Plaza Mayor and Royal Palace of Madrid are also within 1 mi (2 km). Gran Via Station is only a 2-minute walk and Callao Station is 3 minutes.

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Reviews

Hotel Arosa Reviews

7.6

Good

8.2

Cleanliness

9.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 202 out of 996 reviews
Rating 8 - Good. 455 out of 996 reviews
Rating 6 - Okay. 243 out of 996 reviews
Rating 4 - Poor. 74 out of 996 reviews
Rating 2 - Terrible. 22 out of 996 reviews

Reviews

Verified

6/10 Okay

Verified traveler

å¤§é€šć‚Šč£ć®éš ć‚Œå®¶

껞åœØꜟ間äø­40åŗ¦čæ‘ć„ę—„ć€…ć ć£ćŸć®ć§ć€ć‚Øć‚¢ć‚³ćƒ³ć®ććéƒØ屋ćÆć‚ć‚ŠćŒćŸć‹ć£ćŸć§ć™ć€‚ć‚«ćƒ¼ćƒ‰ć‚­ćƒ¼ćŒä½œå‹•ć—ćŖ恏ćŖć‚Šć¾ć—ćŸćŒć€ćƒ•ćƒ­ćƒ³ćƒˆć«ęŒć£ć¦č”Œć£ć¦č‹±čŖžć§äŗ‹ęƒ…ć‚’čŖ¬ę˜Žć™ć‚‹ćØ恙恐恫åƾåæœć—ć¦ćć‚Œć¾ć—ćŸć€‚
Stayed 4 nights in Jun 2017
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, right off Gran Via and close to the metro stops (but it was close to everything, so we ended up walking everywhere).
Stayed 3 nights in May 2017
Verified

6/10 Okay

tsuyoshi

Disliked: Staff & service

ęœé£ŸćÆē„”ę–™ć ć‘ć©ćƒ»ćƒ»ćƒ»ć€‚

ę—„ę›œć®ęœé£Ÿć®ć“ćØ怂ļ¼—ļ¼šļ¼“ļ¼ć‚Ŗćƒ¼ćƒ—ćƒ³ćŖć®ć«å¾“ę„­å“”ć®é…åˆ»ć‹ļ¼Ÿćƒ¬ć‚¹ćƒˆćƒ©ćƒ³ć®ć‚Ŗćƒ¼ćƒ—ćƒ³ćŒé…ć‚ŒćŸć€‚ē”Øę„ć‚‚é©å½“ć§ć€ć‚³ćƒ¼ćƒ’ćƒ¼ćƒžć‚·ćƒ³ćÆē«‹ć”äøŠćŒć‚‰ćšé£²ć‚ćŖć‹ć£ćŸć€‚ć¾ćŸć€ęš–ć‹ć„ę–™ē†ćÆå†·ćˆćŸć¾ć¾ć€‚ē‰¹ć«ć³ć£ćć‚Šć—ćŸć®ćŒć‚¹ć‚Æćƒ©ćƒ³ćƒ–ćƒ«ć‚Øćƒƒć‚°ć€‚å†·ćŸć„ć¾ć¾å‡ŗć¦ććŸć®ćÆć©ć†ć—ćŸć“ćØ恋ļ¼Ÿå‰ę—„恮ꮋ悊悒å‡ŗć—ć¦ććŸć®ć‹ļ¼Ÿć”ć‚‡ć£ćØ惒惉悤恧恙ćŖć€‚å¤šåˆ†ę¬”ćÆåˆ„ć®ćƒ›ćƒ†ćƒ«ć‚’ęŽ¢ć™ć ć‚ć†ć€‚
Stayed 3 nights in Jun 2017
Verified

4/10 Poor

Pernille

Disliked: Staff & service, property conditions & facilities, room comfort

Mange dƄrlige oplevelser

Japan style som jeg ikke havde bestilt. Det vil sige meget lav seng med en meget hĆ„rd madras :-( Udsigt fra vƦrelset var en lille lukket gĆ„rd med udsigt til andre vƦrelser :-( Morgenmadsbuffet var meget kedelig, isƦr hvis man er vegetar. Danone youghurt som er bĆørneslik. Lokalet til morgenmadsbuffen var meget kedelig, ingen udsigt, 2 plakater fra USA pĆ„ 1 vƦg, 2 mƦnd der styrtede rundt og samlede service ind, som ikke gik stille for sig, det mĆ„ vƦre jernporcelƦn de bruger. De var dog flinke, men havde meget travlt. Kaffen var god. Ikke et sted jeg vil besĆøge igen, Ćøv betalte endda helligdagspris for de 4 dage vi var der.
Stayed 4 nights in May 2017
Verified

6/10 Okay

Alvaro

Liked: Cleanliness
Disliked: Staff & service

Good location. Not very good hotel

Not very friendly staff. Good hotel location but not very clean. Carpets in pathways are not clean and give a terrible first impression. Very poor room amenities. However, room are clean.
Stayed 4 nights in May 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HƓtel bien situƩ

Bon hƓtel bien situƩ pour visiter Madrid Calme Bon petit dƩjeuner
Verified

6/10 Okay

Nathan

Disliked: Staff & service, property conditions & facilities, room comfort

4 star? I don't think so, but...

The hotel is a few metres off the Grand Via, about as central Madrid as you can get. For location, I don't think it could be beaten really. Thirty Euro fixed taxi fee whisks you here in about half an hour and is worth doing for the time saved, although a Metro station is nearby. The hotel reception is small (not a problem) but the staff seemed disinterested in everything. No smile, greeting or even an acknowledgement by looking up from the desk whenever guests came in or out. They would help with locations etc, but without friendliness. A definite case for customer service training. The hotel was tidy, but needed some TLC. Corridor and stair carpets were worn and dirty. I had a single room at the rear of the hotel overlooking a light well and other bedroom windows, service pipes, flues etc. The room was small (as most single rooms are) and tired, but the housekeeping staff did what thy could to keep it clean. I can see why other reviewers say the front rooms are noisy. The traffic is unrelenting madness. Didn't take breakfast (14 euros). The city is quite compact and most attractions can be walked from the hotel within 10-15 minutes. Red bus route 2 will take you to the Bernabeu Stadium if that's your thing. Stadium priority tickets sold on the bus (24 Euros). Impressive even as a non-football fan.
Verified

8/10 Good

Kaarina

Liked: Cleanliness, property conditions & facilities, room comfort

HyvƤ hotelli aivan keskustassa.

SisƤƤnkirjautuminen nopea ja vaivaton. Hotellissa on kaksi hissiƤ joista toinen mainostaakin olevansa maailman pienin. Isojen matkalaukkujen kanssa siihen ei mahdu kahtakaan henkilƶƤ. Huoneessa perustarvikkeet, mikƤli minibaaria kƤyttƤƤ niin avain pitƤƤ kƤydƤ pyytƤmƤssƤ respasta. MeillƤ oli kahden hengen huone erillisillƤ sƤngyillƤ. Huoneessa laminaattilattia. Sopivasti tilaa ja puhdasta. MeillƤ oli huone neljƤnnessa kerroksessa ja ikkunasta nƤkymƤ metrin pƤƤssƤ olevaan tiiliseinƤƤn. NƤkymƤ ei ollut siis paras mahdollinen mutta eipƤ kuulunut liikenteen metelikƤƤn. Gran Via on vai muutaman metrin pƤƤssƤ hotellin sisƤƤnkƤynnistƤ. Aamiainen ei ollut kummoinen, mielummin kƤvimme lƤheisessƤ ravintolassa. Henkilƶkunta respassa ei kiinnittƤnyt ihmisiin mitƤƤn huomiota kun meitƤ kulki ovista ja hisseistƤ mutta olivat avuliaita ja ystƤvƤllisiƤ kun jotain meni kysymƤƤn. Hotelli ei ole mainostamaansa neljƤn tƤhden tasoa mutta kelpo kolmonen kuitenkin ja jos toiste matka kƤy Madridiin niin majoitun tƤnne kyllƤ empimƤttƤ uudestaan. LentokentƤltƤ oli helppo tulla hotellille metrolla, metropysƤkki on todella lƤhellƤ. Kaiken kaikkiaan hotellin hinta/laatusuhde on erinomainen.
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in Madrid.

Wonderful city. Rich in history. Took several tours. Walked throughout city with no problems. A city I would return to visit.
Verified

10/10 Excellent

ITZHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון נקי נוח צוו×Ŗ המלון אדיב.

מקום מ×Øכזי ני×Ŗן להגיע במ×Øחק הליכה למ×Øכזי קניו×Ŗ .
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio para descansar

Muchos lugares para conocer y recorrer cerca del hotel. UbicaciĆ³n perfecta.
Verified

2/10 Terrible

Mazzina

Disliked: Staff & service, property conditions & facilities, room comfort
Wir haben Freunde in Madrid getroffen und die Stadt schƶne Stadt besucht. Ange rhumes Wetter und gute Nahrung.
Verified

8/10 Good

Gabi

Liked: Cleanliness, property conditions & facilities, room comfort

Tolles Hotel in ZentrumsnƤhe

Wir haben Zimmer ohne FrĆ¼hstĆ¼ck gebucht, Lage traumhaft, U-Bahn fast vor der HaustĆ¼re. WĆ¼rde ich wieder buchen, Preis-Leistung voll in Ordnung.
Verified

2/10 Terrible

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PĆ©simo hotel!!

No sƩ porque tiene 4 estrellas yo no le darƭa ni 2!!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bastante bien. Excelente ubicaciĆ³n sobre Gran VĆ­a. Muy buen desayuno.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una estafa,deprimente.

Nada de lo que dice ni muestra Expedia es verdad. No tiene room service,estĆ” sucio y abandonado,los empleados groseros y muy poco amables,Cristina es la Ćŗnica persona con Ć©tica y profesional que hay ahĆ­,los demĆ”s hasta que hablĆ© con Cristina mĆ”s dĆ©spotas no pudieron ser. No se lo recomiendo a nadie,es como llegar a un hostal de mala muerte,es una farsa.
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Regular, buena ubicaciĆ³n pero las instalaciones un poco antiguas.
Verified

6/10 Okay

Michael

Disliked: Staff & service

Stadthotel in Madrid

Zustand des Hotels okay, das Personal ist leider komplett desinteressiert und wirkt nur gelangweilt
Verified

10/10 Excellent

YASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ē”ŗ恮äø­åæƒć«čæ‘恄

ē“°ć„道悒äø€ęœ¬å…„悋恌äŗ¤é€šć®ä¾æ惻ē”ŗ恮äø­åæƒć«å¾’ę­©ć§č”Œć‘ć‚‹ć€‚ å€¤ę®µć‚‚å “ę‰€ć®å‰²ć«ćÆćŠę‰‹é ƒä¾”ę ¼ć€‚ ä½•ę•…ć‹ć‚Øćƒ¬ćƒ™ćƒ¼ć‚æćƒ¼ćŒē‹­ćć€ćƒ•ćƒ­ćƒ³ćƒˆć‚‚ē‹­ć„ć®ć§å€‹äŗŗę—…č”Œå‘ć‘ć€‚
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hediondo y sucio

Es tan malo que preferimos perder el monto de reservaciĆ³n e irnos al Marior princesa
Verified

4/10 Poor

Oyen

Disliked: Property conditions & facilities, room comfort

Ne mƩrite que deux Ʃtoiles

Chambre single exigĆ¼e, idem pour la salle de bain. RĆ©ception inconfortable sans possibilitĆ© de s'assoir ou d'attendre. Prix de la chambre exagĆ©rĆ©.
Verified

6/10 Okay

Sven ƅke

Liked: Cleanliness

prisvƤrt hotell med vƤldigt bra lƤge

Vi hade en mycket bra vistelse i Madrid varav en del berodde pƄ hotellets jƤttebra lƤge med nƤra till det mesta.
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compras na Gran Via

ServiƧo muito bom, com maleteiro e sofĆ”s caso precise esticar a diĆ”ria Ć  espera de voo, serviƧo de tĆ”xi ā‚¬$ 30,00 atĆ© aeroporto de Madri (Barajas).
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, great location

It was a 1 night stay. The staff were helpful. The single room was small, but functional. Great location. Smallest elevator ever!
Verified

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

While a bit worn, the hotel is great. Wonderful central location within easy access of the major sites in the central city and steps away from the Metro to range further our. They have a separate office center if you need to access a computer/printer as well as a large and well stocked breakfast buffet. The room and hotel as a whole were spotlessly clean. My room was larger than my expectation for a European hotel and the bathroom almost spacious - plenty of room to move around without bumping into things. On the whole it was very comfortable, and I had a pleasant stay.