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MGM Hôtels & Résidences – Hôtel Alhena

4.0 star property
Slopeside fun with full-service spa and indoor pool

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Photo gallery for MGM Hôtels & Résidences – Hôtel Alhena

Indoor pool, open 10:00 AM to 8:00 PM, sun loungers
Family Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Exclusive Suite | Living area | TV
Family Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Exclusive Suite | Private kitchen | Highchair

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Bathrobes
Laptop-compatible safe
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
2 bathrooms
Bathrobes
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Bathrobes
Laptop-compatible safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Flaine forum, Magland, Haute-Savoie, 74300

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 km
  • Front de Neige Ski Lift - 3 min walk - 0.3 km
  • Golf Flaine Les Carroz - 2 min drive - 2.1 km
  • Lake Flaine - 10 min drive - 2.1 km
  • Samoens Ski Resort - 52 min drive - 41.2 km

Getting around

  • Magland Station - 29 min drive
  • Grenoble (GNB-Grenoble - Isere) - 150 min drive

Restaurants

  • ‪La Pente à Jules - ‬10 min walk
  • ‪Le Chalet d'Clair - ‬33 min drive
  • ‪Grain de Sel - ‬8 min walk
  • ‪Le Croc Blanc - ‬25 min drive
  • ‪Le Tire Fesses - ‬19 min drive

About this property

MGM Hôtels & Résidences – Hôtel Alhena

Upscale hotel near Flaine Ski Resort
You can look forward to laundry facilities, a fireplace in the lobby, and a bar at MGM Hôtels & Résidences – Hôtel Alhena. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Indulge in a massage at Spa montagne du Monde, the onsite spa. In addition to a steam room and a sauna, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • 2 meeting rooms, concierge services, and smoke-free premises
Room features
All guestrooms at MGM Hôtels & Résidences – Hôtel Alhena include perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Changing tables, baby monitors, and highchairs
  • Showers and hair dryers
  • Baby baths, children's dinnerware, and heating

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Alhena
MGM Hôtels & Résidences – Hôtel Alhena Hotel
MGM Hôtels & Résidences – Hôtel Alhena Magland
MGM Hôtels & Résidences – Hôtel Alhena Hotel Magland

Frequently asked questions

Does MGM Hôtels & Résidences – Hôtel Alhena have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM–8:00 PM.

Is MGM Hôtels & Résidences – Hôtel Alhena pet-friendly?

No, pets are not allowed at this property.

How much is parking at MGM Hôtels & Résidences – Hôtel Alhena?

Self parking is free at this property.

What time is check-in at MGM Hôtels & Résidences – Hôtel Alhena?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at MGM Hôtels & Résidences – Hôtel Alhena?

Check-out is at 11:00 AM.

Where is MGM Hôtels & Résidences – Hôtel Alhena located?

Conveniently located near the ski slopes, this hotel in Magland is within 3 mi (5 km) of Flaine Ski Resort, Golf Flaine Les Carroz, and Lake Flaine. Lac de Gers is 5 mi (8 km) away.

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MGM Hôtels & Résidences – Hôtel Alhena Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 11 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location and fantastic spa!
Stayed 4 nights in Feb 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel for ski in ski out, ski and boot room excellent as well as the bar and spa. Rooms nice and modern
Stayed 3 nights in Feb 2025

10/10 Excellent

Pim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at the ski piste with excellent wellness facilities. Its in a great state after ramping up since opening! We definitely coming back!
Stayed 2 nights in Jan 2025

8/10 Good

jonathan

Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Clair

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing location!

We have had a fabulous few days here. I’m not sure we could have picked a better location (for the skiing and the town) We had the first few days without our luggage (it was lost en route to Geneva) and whilst it was not the fault of the hotel, this was such a difficult time for us, I feel like they maybe could have been more helpful given our circumstances so have rated the service a lower score.
View from our room (401) directly opposite the gondola
Beautiful pool and spa area
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 4 nights. All was good. They need to provide with more toilet tissue rolls. They could have also provided with body lotion in the bathroom. Also breakfast buffet had very little options for the price.
Stayed 4 nights in Feb 2025

8/10 Good

Patience

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski in ski out in Flaine

Excellent hotel in the heart of Flaine Forum. In good snow conditions it wood be ski in ski out but at the end of season just a couple of steps to the slope. Good suite with two bedrooms for families.
Stayed 4 nights in Mar 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, big rooms, wonderful spa nice ski lockers, perfect for ski in-out. Downside: this property functions more like an aparthotel, do not come here expecting 5* hotel service as there is none (no minibar, no room service..)
Stayed 4 nights in Feb 2024

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Our first time in Flaine, we usually stay at the MGM Alexane in Samoëns so we are familiar with this hotel group. Did not disappoint excellent facilities, ski to door, close to lifts, we had a family room which was huge and had a great view. Bauhaus restaurant very good attached to hotel. Could do with a mini fridge in rooms there was a space for this so they may be installing them as the hotel is new this season. Great location for restaurant in the village.
Stayed 7 nights in Jan 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service
New this season and in excellent location. Potential to be great next season, as appeared not to have completed its snagging/buld. Double family room we had was great size and with touch ups, would b very nice (grout work, skirts, paint etc). Could do with a mini fridge. Would go back assuming finished off correctly. Pool was great for children too.
Stayed 4 nights in Mar 2024

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund Policy

.
Stayed 2 nights in Feb 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities close to the slopes - genuinely ski in / ski out
Stayed 4 nights in Mar 2025

6/10 Okay

Michel

Liked: Cleanliness, property conditions & facilities, room comfort

Dommage !

Un belle endroit, cependant on ne s'attends pas à se faire voler son matériel de ski dans un hôtel 4 étoiles. Une première.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 9 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Meilleur emplacement de la station

Vue incroyable depuis la chambre. Literie très confortable, chambre très agréable malgré un problème de propreté à notre arrivée. Le spa top, la piscine (sauna et hammam) très appréciable en fin de journée. L’hôtel est situé au milieu du domaine skiable donc arriver et repartir ski aux pieds c’est top. Petit déjeuner très cher pour le choix proposé…
Stayed 3 nights in Jan 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Belle établissement idéalement situé Je recommande
Stayed 2 nights in Jan 2025

6/10 Okay

Kristian

Liked: Staff & service, room comfort

Ikke færdigt hotel / lejligheder

Kæmpe stor penthouse lejlighed havde vi lejet, det var stort og sengene var gode - herunder mørklægnings gardinerne. Hvilket var luksuriøst. Men det var meget nyt, fremstod meget upersonligt i alle aspekter, både lejlighed og hotellet. Hotellet var åbnet kort inden vores ankomst, og det var tydeligt at se at haandværkerne har haft travlt. Byggesjusk og daarlige løsninger mange steder. Rengøringen var doven, og kom altid først klokken 16-17 stykker, når vi var vendt hjem efter en dag med udflugter. Uholdbart. Ville jeg bor der igen, tjaaa. Tror tiden kan afhjælpe mange af de ting jeg nævner ovenfor. Flaine er en skiby, så kommer i hvert i fald retur til byen.
Stayed 7 nights in Mar 2024

8/10 Good

Peter

Stayed 7 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Location

The hotel was new in Dec 2023 so all very fresh and new, couldn't be in a better location to the slopes and restaurants of Flaine. Lacking some finishing touches that hopefully will evolve over the next few months. Lack of hooks in ensuite for to hang damp towels or swimwear to dry or bathrobes to hang. Floor of changing room at swimming pool was always wet therefore the cloth slippers provided always got soaked. Some outdoor cladding not finished on the external of windows and outdoor parts of the building. Room service wasn't great, inconsistent from day to day. Bin wasn't always emptied, coffee pods, water bottles, toilet paper wasn't always replenished, had to speak with maid in corridor to get replenished fully. All in all it was generally a good experience and would defiantly return due to location and hopefully the other issues will be resolved through time and serive would be a bit sharper.
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024