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Hivernage Hotel And Spa

5.0 star property
Discover an oasis in Marrakech with world-class amenities like a rooftop pool & spa. Unwind in style.

Choose dates to view prices

Experience the epitome of luxury at Hivernage Hotel And Spa, where guests can unwind with a rooftop terrace, poolside bar, and rejuvenating spa treatments. With yoga classes at the 24-hour gym, shopping on site, 3 coffee shops/cafes and dry cleaning services available to make your stay seamless; previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 540
AED 630 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MAD 700 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: MAD 700 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hivernage Hotel And Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hivernage Hotel And Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hivernage Hotel And Spa on 7 June 2026 start from AED 540, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hivernage Hotel And Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hivernage Hotel And Spa?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hivernage Hotel And Spa?

Check-out is at noon.

Does Hivernage Hotel And Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per vehicle applies.

Where is Hivernage Hotel And Spa located?

This family-friendly Marrakech hotel is located in the entertainment district, within a 15-minute walk of Bab El Djedid and Avenue Mohamed VI. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mi (2 km). Marrakech Central Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 288 out of 703 reviews
Rating 8 - Good. 249 out of 703 reviews
Rating 6 - Okay. 87 out of 703 reviews
Rating 4 - Poor. 50 out of 703 reviews
Rating 2 - Terrible. 29 out of 703 reviews

Reviews

Verified

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, welcoming staff. Walking distance to Medina.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! An easy 15 minute walk into the Medina but out of the hustle. In a beautiful and safe area. The hotel staff was very good overall. The patio for our unit was not very clean but other areas were excellent. The breakfast buffet was varied and all items were delicious.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Hardeep

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was outstanding and the rooms were amazing
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cordelia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and friendly and helpful staff
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located for the train, airport, and a number of attractions. The room was clean, quiet, and comfortable. The breakfast, included in the price, provided a good variety of options and the food was fresh and well-prepared. We really enjoyed our stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean well appointment and quiet room. Staff all extremely friendly and helpful. Great location close to Old and new town. Good food options.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Hedieh

Soukaina looked after us really well showed me the way to the mall and went over and beyond to help us she was super friendly and caring she made the experience great. The only downside to this hotel was that the sewage system was off I think there was a foul smell 14/7 and the hotel needs a bit of renovation tbf! But the location was deffo my fave might not be for everyone tho, depends on what kinda place u like to eat at for example.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay right outside the Medina. The staff were incredible with any requests or minor issues, they really made my stay very enjoyable and comfortable. As a solo female traveler I felt extremely safe and well taken care of. The spa service was amazing and an experience to remember. The breakfast was very good and the pool area is very nice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel good location
Stayed 4 nights in May 2024
Verified

8/10 Good

Younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, variety of food at breakfasts. Great location.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Rajaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Marcel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Excellent staff and service let down by amenities that are getting old and not really at the price level. First room, the water was leaking from the toilet onto the floor; staff very promptly changed my rooms and in this one there was no hot water at the tap only for the shower. Breakfast food really bad and bland. One morning they forgot to bring my ordered omelette, next morning took them 25 min to make it! Rooms are just about OK for a 3 star hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Helpful! Would stay again!
Stayed 2 nights in May 2025
Verified

8/10 Good

David Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well done! From arrival to departure the staff were outstanding. Everyone was very friendly and attentive. An obvious eye for detail with all restaurant staff. Pool was beautiful and a very welcome place spend a very hot afternoon.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service
It was fine but the sky bar is excellent Pool looks nicer in photos
Stayed 5 nights in May 2025
Verified

8/10 Good

Mabel

Liked: Cleanliness, amenities, property conditions & facilities
Location is good just 10 to 15 minutes walk to the center. Pool and roof top bar is a plus. Overall recommended
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 nights B & B. Twin room clean, very comfortable, and quiet. Great breakfast. Ate in the hotel restaurant on the first evening. Nice atmosphere. with good service, food and wine. Fantastic steam and "signature" massage -thanks to Towia and Nonhaila. Definitely recommend. Perfect location. Easy 5 minute walk to the Medina. Plenty of restaurants nearby. Good comms prior to arrival from reception / concierge. Good service all around. Rooftop bar and restaurant closed for refurbishment. Small pool but didnt use.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned hotel with good standard

Well positioned hotel in a nice neighborhood with good access to good restaurants at the hotel and surroundings. Easy walk of 10-15 min to the square and city centre. Room clean and spacious and good variety for breakfast. Friendly staff.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but air con only blowing warm in the four rooms I booked.
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Sidra

Disliked: Cleanliness, property conditions & facilities
Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sardor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Eva

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room I had was needed renovation, the lighting in the room were very low, you need extra lights to look for something in the night time. But don't get me wrong the hotel service was very good, reception and restaurant services were 5 stars. You can easily walk to the old town.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Hatice

Liked: Cleanliness, property conditions & facilities
We up graded and paid extra to have the room with terrace, when we arrived at the hotel we were told that there was only Two rooms in the Hotel with terrace & they were occupied, we was very disappointed, the Room we had was very nice but it wasn’t what we paid for. The pool was disappointing the sun only came round on to the pool around 3/4pm by that time the sun beds were taken, as it’s only a small pool, there was construction going on at the hotel which we wasn’t told about, the breakfast was very nice so much choice with good fresh products, location very safe to walk around in the evening, 15mins to walk into the old town, Expedia needs to address there’s only 2 rooms with balcony/terrace it’s false advertising not sure if I would stay again because of our room & the pool.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Daljinder

Liked: Cleanliness, staff & service
Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.
Stayed 4 nights in Oct 2024