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Atlantis Palace Hotel

4.0 star property
Travelers can unwind on a private beach or choose from active adventures like ziplining at this versatile beachfront property with two outdoor pools

Choose dates to view prices

Connected to the convention center, Atlantis Palace Hotel offers beachside relaxation and family activities. Enjoy a private beach, two outdoor pools, zipline adventures, and mountain biking. The rooftop terrace is a peaceful retreat while kids savor special meals.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 300
AED 414 total
includes taxes & fees
24 May - 25 May

About this property

Atlantis Palace Hotel

  • Upscale family-friendly hotel connected to the convention center
  • At Atlantis Palace Hotel, you can look forward to a beach bar, a poolside bar, and a rooftop terrace. With a private beach, sun loungers, and rowing, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a manicure/pedicure or a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Enjoy onsite activities like beach volleyball, mountain biking, and ziplining. In addition to 2 coffee shops/cafes and a garden, guests can connect to free in-room WiFi.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and access to a nearby indoor pool
  • Room features
  • All guestrooms at Atlantis Palace Hotel feature comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
  • Other amenities include:
    • Rainfall showers, bidets, and tubs or showers
    • TVs with premium channels
    • Balconies, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 140 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Atlantis Palace Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Atlantis Palace Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Atlantis Palace Hotel on 24 May 2026 start from AED 300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atlantis Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Atlantis Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Atlantis Palace Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Atlantis Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 140 per vehicle applies.

Where is Atlantis Palace Hotel located?

Located in Mascali, this beachfront hotel is in the city center and within 16 mi (25 km) of Corso Umberto, Piazza del Duomo, and Greek Theatre. Lido Mazzaro and Acireale Cathedral are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 58 out of 169 reviews
Rating 8 - Good. 74 out of 169 reviews
Rating 6 - Okay. 26 out of 169 reviews
Rating 4 - Poor. 11 out of 169 reviews
Rating 2 - Terrible. 0 out of 169 reviews

Reviews

Verified

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Beach has chairs for a charge. Hotel is very old. Staff was good. The mattresses need updated. I believe they are from the 70’s. Could feel the springs.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Wai Ching

Liked: Cleanliness, staff & service, room comfort
All the staffs are superstars. They are really friendly and helpful. No matter anytime, they always give us a hand.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Atlantis. The staff was exceptionally sweet, attentive and helpful! The hotel/ resort was so well appointed, fun the explore, so many areas to relax. Easy to walk to the shoreline and neighboring towns. We visited off season, it must be amazing in season. Thank you to the entire staff and the best driver Giatano!!!!
Stayed 1 night in Mar 2024
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just disappointed The main reason for booking was the private beach but that just isn't true. It's just a beach club like any other and you have to pay to use it. The food way so bad. Laughably bad. The worst pizza I've ever seen. Frozen garlic bread with some cold ham and cheese sprinkled on top! In Italy. The town is just a 15 minute walk away but it's a horrible walk on dirty roads with no pavements. Dirty and dangerous. The rooms are very dated. Taxis are insanely expensive. €20 for 3km. On the plus side the staff were nice and tried they're best
Stayed 1 night in Aug 2024
Verified

8/10 Good

Silvio

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

silvy

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 2 nights in May 2025
Verified

8/10 Good

Valon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street outside hotel dark at evenings / night
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel dog med en lidt afsides beliggenhed God mulighed for at spise ved poolen. Stor dejlig pool og rigeligt med solvogne. Kort gåtur til stand med sten på den anden side af gaden.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Bonita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wij kregen een recent gerenoveerde kamer, maar het toilet was hier mega hoog. Ook roken wij in de badkamer vaak de keuken van het hotel. Ons terras/ingang van de kamer zat in het pad voor de leveranciers, dus echt niet gezellig. Het hotel is erge verouderd en de weg ernaar toe is ook niet handig. Wel heel aardig personeel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location stupenda. Personale davvero cordiale, disponibile. Tutto davvero bello! Cibo ottimo, dosi abbondanti. Da tornarci!
Stayed 7 nights in Sep 2025
Verified

8/10 Good

iwan

Liked: Cleanliness, staff & service
Mascali is een rustig, vies dorpje dat niet is ingesteld op toeristen. Goed voor op doorreis ,maar niet voor een langer verblijf. Hotel was schoon wat dus niet geld voor de omgeving. De mensen vd receptie en restaurant waren heel aardig. Ontbijt was goed, voor het avondeten ben je eigenlijk wel genoodzaakt om hier te eten want in het dorpje is eigenlijk niets. Eten in restaurant van hotel is goed
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mesut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sakin huzurlu bir otel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Sehr schön am Strand gelegen
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

Hôtel très agréable. La réceptionniste est très sympathique et nous a procuré de précieuses informations. Chambre propre et spacieuses. L'hôtel dispose d'un restaurant avec un rapport qualité prix très satisfaisant. Le petit déjeuner est copieux et varié.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Hella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel mit super Frühstück

Gutes Hotel, sieht von außen allerdings ziemlich schäbig aus. Genügend Parkplätze auf dem Gelände. Zimmer sind okay, im Badezimmer aber keinerlei Ablagemöglichkeiten. Umfangreiches Frühstück, man kann sich sogar frischen Orangensaft pressen!
Stayed 7 nights in Jun 2024
Verified

6/10 Okay

Denis

Colazione di basso livello per un 4 stelle, assenza totale di prodotti tipici freschi e una macchina per le spremute improponibile, dannatamente rumorosa e dato il numero degli ospiti sempre in funzione. Consiglio vivamente di sostituirla con qualcosa di adeguato alla struttura.(4stelle) Per il resto la struttura si presenta bene, il personale è cordiale e sempre disponibile. Buoni i servizi.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, room comfort

Mycket trevligt

En fantastisk resa med familjen på ett bra ställe. Maten var kanon men frukostrestaurangen var ganska högljudd. Väldigt stor pool med bra service och trevlig personal.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Christian

Liked: Cleanliness
Etwas in die Jahre gekommenes Hotel, jedoch gut gepflegt und sauber. Das Personal ist freundlich. Hotel liegt 2 Minuten vom Strand entfernt. Leider ging die Klimaanlage nicht (was bei 28 Grad Außentemperatur unerfreulich ist). Auf Nachfrage wurde uns mitgeteilt, dass die Anlage im Oktober nur noch stundenweise zur Mittagszeit läuft, was aber Abends nichts gebracht hat. Zimmer sind sehr laut und hellhörig. Samstagabend sollte man nicht vor 1 Uhr nachts schlafen wollen, da durch laute Partymusik das schlafen unmöglich ist. Frühstück ist die 4 Sterne absolut nicht wert; es gibt auch nur Fertigkaffee, was ich in Italien anders erwarten würde. Ich würde hier nicht mehr übernachten wollen.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

federico

Liked: Staff & service
Disliked: Cleanliness
Invasi dalle formiche, ottimo per il mare, difficile muoversi senza mezzi per visitare posti di interesse.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Takeshi

Liked: Cleanliness, staff & service
A bit old, but has a pool and a bar with kind staffs, all you need for the vacation.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Jose-Vicente

Liked: Cleanliness, property conditions & facilities, room comfort

Fine but not 4 star experience

Overall the hotel is fine, but we had a dissapointing experience upon our arrival. The room that was appoitend to us smelled really badly like cigarettes (in a way that it was like entering an ash tray). When we complained to the staff about this, their reply was: 'just open the windows and spray some deodorant'. Only after I then threatened to cancel and to find a different hotel, they found a solution and gave us another room. To me this is not 4 star client friendly service. Overall I wiuld rate this hotel maybe three stars, but not 4.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Verified traveler

Upon checking in, the clerk took everyone’s ID and would not return them till hours later. There were nine of us and she tried to tell us which of the three rooms everyone was to stay in. We had already planned out who was where and she tried to dictate where we were to sleep. The air conditioner in our room was very loud and the beds were not comfortable. This is advertised as a four star hotel but it seemed more like a two star. The pool closed at 6pm so we didn’t get to use it at all.
Stayed 1 night in May 2022
Verified

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Aria condizionata rumorosa in stanza e assenza di tapparelle alle finestre della camera con sveglia al primo mattino. Prima colazione eccezionale,pranzo e cena buoni. Rapporto qualità-prezzo ottimo Personale disponibile e gentilissimo
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !
Stayed 9 nights in Aug 2020
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Vacation

The hotel staff was friendly and helpful. The hotel is really clean. We watch them consistently clean while staying here. We paid for the full meal so that we didn't have to leave the hotel. The 4 course meal is amazing for both lunch and dinner. Breakfast was included and we were served due to covid which we didn't mind. The hotel have pool on site and their own private beach just across the street. They are a little ways from the town which was perfect for us who just want to sit relax and enjoy the beach.
Stayed 2 nights in Jun 2020