"Great staff and great bar/ restaurant area"

"The king size bed was 2 single beds pushed together with a big gap in the middle was unable to collect some more sugar our key card stopped working we inquired about upgrading our room was told I had to pay full price for both rooms instead of just paying the difference we also ran out of toilet paper had to use tissues we told the reception staff they told us the cleaners are from a different company nothing they could do about it wry disappointing "

"It was ok, would be hard for elderly or people who find stairs a challenge, but I think they are upgrading, so hopefully they'll put a lift in"