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Viaggio Resort Mazatlán

4.5 star property
Travelers relax by three outdoor pools or dine at two on-site restaurants at this family-friendly resort near Cerritos Beach and Mazatlán Aquarium

Choose dates to view prices

Viaggio Resort Mazatlán captures the vibrant spirit of Mazatlán with 3 outdoor pools, a water park, and a waterslide. This family-friendly resort appeals to beach lovers, offering international cuisine at its restaurants and café. Kids enjoy the playground while parents unwind.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 327
AED 389 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Viaggio Resort Mazatlán?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Viaggio Resort Mazatlán on 3 June 2026 start from AED 327, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1383 out of 2046 reviews
Rating 8 - Good. 415 out of 2046 reviews
Rating 6 - Okay. 139 out of 2046 reviews
Rating 4 - Poor. 61 out of 2046 reviews
Rating 2 - Terrible. 48 out of 2046 reviews

Reviews

Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good air condition
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
We felt very well looked after at this hotel. Very clean, pools were fantastic and location was great. Would rebook with this place!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

BERNARDO

Liked: Cleanliness, amenities, property conditions & facilities
Clean room's, nice facilities, heated pool.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

josefina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff very nice
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
The resort was very well maintained and always very clean. The staff were helpful and most spoke good English.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Rocky

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff great, price great, location great, decor beautiful, good food.....
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great staff, beautiful view, excellent food, lots of amenities.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nestor E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live music every afternoon by the beach was interesting. The rooms do not have a fridge be aware of that but the location its great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, property conditions & facilities
Everyone was extremely friendly! The rooms were very clean. The food was great!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
View was great. Room was clean and bed was comfortable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, run out of pool towels
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were excellent and very helpful. Air conditioning in the room was adequate. The restaurant on site was mediocre, and we only ate there a couple of times. We ate offsite most of the time and had some really excellent meals. We were disappointed in the fact that there was no small refrigerator in the room. Would have been nice to have some cold drinks in the room along with some snacks.
Stayed 14 nights in Apr 2026
Verified

8/10 Good

Don Lewis

Liked: Cleanliness, property conditions & facilities
Very nice view. Room was very clean. Staff was very helpful and friendly
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Modern resort close proximity to everything
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Freda Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newer hotel, get ocean view room as balcony is wonderful. Does not have fridge in room which we missed.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Larry E

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and the staff kept it that way, for the month we stayed.
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Fridge would have been nice amenity
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was nice with a great view
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view was very nice
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emma Delia

Liked: Cleanliness, property conditions & facilities
Very clean room loved it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent very clean
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Larger rooms and bathrooms! Maid service was okay. Adult pool was an extra bonus to beach access. The stair access in the front of the Resort was one negative especially for seniors. The Resort was clean and well maintained!
Stayed 18 nights in Jan 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Exceptional view. Room clean. Had to call reception to have room cleaned. Should hang sign on door to request/not request this service. All inclusive does not mean you get good liquor. Breakfast menu was great, except no variety on fruit. Lunch and dinner menus were ok, sometimes mediocre. No seafood served at this hotel in Mazatlan? Food at the pool was horrible. Great location. Receptionist when registering was rude and unaccommodating when I asked about restaurants, etc.
Stayed 5 nights in Apr 2026