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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property
Family-friendly hotel with airport shuttle service and area shuttle service

Choose dates to view prices

Located in McAllen's business district, DoubleTree Suites by Hilton Hotel offers a welcoming retreat near La Plaza Mall. Guests can unwind in the sauna, enjoy the terrace, or swim in the indoor or children's pool. Amenities include a coffee shop/cafe and dry cleaning services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Gym
The current price is AED 449
AED 516 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(41 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds

8.4 out of 10
Very good
(39 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds (Conference Table)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 87 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Conference Table)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Conference Table)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
2 bedrooms
  • 104 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior

Embassy Suites by Hilton McAllen Convention Center

McAllen
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.2 out of 10, Wonderful, 1,246 reviews
The price is AED 350
AED 402 total
includes taxes & fees
30 Nov - 1 Dec
Embassy Suites by Hilton McAllen Convention Center

About the neighborhood

Map
1800 S 2nd St, McAllen, TX, 78503

What's nearby

  • Rio Grande Regional Hospital - 1 min walk - 0.0 km
  • McAllen Medical Center - 2 min walk - 0.2 km
  • La Plaza Mall - 14 min walk - 1.2 km
  • 17th Street Entertainment District - 3 min drive - 2.7 km
  • McAllen Convention Center - 5 min drive - 4.9 km

Getting around

  • Miller Intl. Airport (MFE) - 3 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Twin Peaks - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬19 min walk
  • ‪Whataburger - ‬19 min walk
  • ‪Chick-fil-A - ‬18 min walk

About this property

DoubleTree Suites by Hilton Hotel McAllen

Upscale family-friendly hotel near La Plaza Mall
You can look forward to a free roundtrip airport shuttle, a free daily manager's reception, and a terrace at DoubleTree Suites by Hilton Hotel McAllen. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with pool umbrellas
  • Free self parking and extended parking
  • Full breakfast (surcharge), a free area shuttle, and access to a nearby indoor pool
  • Access to a nearby health club, express check-out, and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 262 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies, separate dining areas, and refrigerators

Similar properties

Exterior
Embassy Suites by Hilton McAllen Convention Center
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.2 out of 10, Wonderful, 1,246 reviews
The price is AED 350
AED 402 total
includes taxes & fees
30 Nov - 1 Dec
Embassy Suites by Hilton McAllen Convention Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 5:00 PM on request
  • Free area shuttle up to 2 mi
  • Free shopping center shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,759 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13.00 for adults and USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel McAllen
Embassy Suites McAllen
McAllen Embassy Suites
DoubleTree Suites Hilton Hotel McAllen
DoubleTree Suites Hilton McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel
DoubleTree Suites by Hilton Hotel McAllen McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

Frequently asked questions

Does DoubleTree Suites by Hilton Hotel McAllen have a pool?

Yes, this property has an indoor pool and a children's pool.

Is DoubleTree Suites by Hilton Hotel McAllen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree Suites by Hilton Hotel McAllen?

Self parking and extended parking are free at this property.

What time is check-in at DoubleTree Suites by Hilton Hotel McAllen?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at DoubleTree Suites by Hilton Hotel McAllen?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Does DoubleTree Suites by Hilton Hotel McAllen provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 9:00 AM–5:00 PM on request.

Where is DoubleTree Suites by Hilton Hotel McAllen located?

This family-friendly McAllen hotel is located near the airport, within 1 mi (2 km) of Rio Grande Regional Hospital and La Plaza Mall. Fireman's Park and McAllen Medical Center are also within 1 mi (2 km).

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DoubleTree Suites by Hilton Hotel McAllen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1001 reviews
Rating 8 - Good. 171 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great option when staying in McAllen.
Stayed 1 night in Aug 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, it was quiet and clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very welcoming and safe for me and my family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing went there for my daughter birthday she enjoyed it with her lil friends
Stayed 1 night in Jun 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay and the hotel was incredible!
Stayed 1 night in Dec 2024

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay very much..Check in was smooth, finding a parking was easy & the staff was very friendly. We will be staying here again.
Stayed 1 night in Mar 2025

6/10 Okay

Marcela

Disliked: Amenities
The hotel needs maintenance, renovation ….. fast …. It looks old
Stayed 1 night in Oct 2025

6/10 Okay

Rene

Liked: Cleanliness, amenities, property conditions & facilities
I was a little disappointed. For what i paid for almost week staying there that i didnt get free breakfast. I had to pay for my breakfast.
Stayed 6 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service

Good business stay experience

Nice place, friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort

Our stay.

Lovely hotel. Breakfast was great. Nice amenities. Only slight complaint was the hot water was so so. Service was excellent. We will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Octavio Cesar Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and close to the places that we decided to visit. Parking lot was a issue, hard to find a spot
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Jose

Liked: Amenities
Awesome
Stayed 1 night in Jun 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Over the top love it excellent
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service

Meh

The hotel is okay. My room kinda smelled like smoke and had a weird stain on the ceiling (I hope it was ketchup). The bed was needing a better pad on it. So, meh. Better than some, but nowhere near excellent as far as property maintenance goes. Could use a renno and new mattress wear
Stayed 1 night in Dec 2024

4/10 Poor

Valeria

Liked: Cleanliness, staff & service
Disliked: Amenities
The night is pricey to NOT include breakfast and not having at least some ammenities in the entrance like many other hotels do. Some refill water, some snacks included would make difference. The hotel is outdated, we used to go in other greater years. The only advange, is the space of the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the room from August 25 -28th. We had to check out early on Sunday so I need to get a one day refund. Thank you Darla McCullough dmccull3@gmail.com 522 296 5434
Stayed 3 nights in Aug 2023

8/10 Good

Adriana

Liked: Cleanliness, staff & service, room comfort

Adriana Williams 508

Bath was for handicap people and the ceiling is oxidized No vanity in the bathroom No trash cans in the main bedroom
Stayed 2 nights in Jul 2024