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Crown Promenade Melbourne

3.5 star property
Cocktails at the bar and relaxation by the indoor pools await at this stylish Southbank hotel, just steps from Melbourne's vibrant arts scene

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Crown Promenade offers travelers 25 indoor swimming pools and a full-service spa for rejuvenation. The hotel features a restaurant, coffee shop/café, and bar/lounge, plus on-site golfing and shopping. Guests appreciate its location near Melbourne Convention and Exhibition Centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

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  • Pool
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The price is AED 786
AED 864 total
includes taxes & fees
12 Jan - 13 Jan
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About the neighborhood

Map
Whiteman Street, 8, Melbourne, VIC, 3006

What's nearby

  • Crown Casino - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Southbank Promenade - 5 min walk - 0.5 km
  • SEA LIFE Melbourne - 7 min walk - 0.6 km
  • Flinders Lane - 9 min walk - 0.8 km

Getting around

  • Flinders Street Station - 12 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Velvet Bar - ‬1 min walk
  • ‪Baci - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪O3 - ‬2 min walk

About this property

Crown Promenade Melbourne

Hotel near Crown Casino
A short walk from Melbourne Convention and Exhibition Centre and Collins Street, Crown Promenade Melbourne provides golfing on site, a casino, and a terrace. Take some time to relax at the onsite spa. In addition to shopping on site and dry cleaning/laundry services, guests can connect to in-room WiFi.
Other perks include:
  • Tennis courts, laundry services, and luggage storage
  • Multilingual staff, tour/ticket assistance, and an elevator
  • A front-desk safe
Room features
All 465 rooms offer amenities such as safes, WiFi, and room service.
Extra conveniences in all rooms include:
  • Coffee/tea makers and daily housekeeping

Similar properties

Exterior
Crowne Plaza Melbourne by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,015 reviews
The price is AED 438
AED 481 total
includes taxes & fees
12 Jan - 13 Jan
Crowne Plaza Melbourne by IHG

Property amenities

Internet

  • Available in all rooms: WiFi

Food and drink

  • A bar/lounge

Things to do

  • Casino
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Living room

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne

Frequently asked questions

How much is parking?

Onsite parking is available at the property.

What time is check-in at Crown Promenade Melbourne?

Check-in begins at 2 PM.

What time is check-out at Crown Promenade Melbourne?

Check-out is at 11 AM.

Where is Crown Promenade Melbourne located?

Located in Southbank, this spa hotel is within a 10-minute walk of Southbank Promenade, Crown Casino, and SEA LIFE Melbourne. Melbourne Convention and Exhibition Centre and Collins Street are also within 15 minutes. Flagstaff Station is 19 minutes by foot and Melbourne Central Station is 23 minutes.

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Reviews

Crown Promenade Melbourne Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.0

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out everything was amazing, bed were comfy staff were delightful and the atmosphere its own fun vibe Always a dream stay at Crown
Stayed 1 night in Jan 2026

8/10 Good

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast and swimming pool
Stayed 1 night in Jan 2026

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful resort in Southbank
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to Southbank, highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the member of staff on reception was the same member of staff who checked me in and out and was very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Great place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Always clean and super helpful staff - love the central location and big beds. I’ve been staying here for the last 12 months monthly and it never disappoints.
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the service and the quality 🙌
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. The best sheets and most comfortable pillows.
Stayed 1 night in Jun 2025

8/10 Good

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family winter vacation
Stayed 1 night in Jun 2025

8/10 Good

Hardik ashvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Mohit kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good 🔥
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay with friendly staff, clean spacious room and valet parking available which we used and it was so convenient
Stayed 1 night in May 2025

8/10 Good

RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice 9/10

Very pleasant, offered room upgrade. Great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jade

Great night away!!
Stayed 1 night in Apr 2025

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and special. Valet parking makes it easy.
Stayed 1 night in Apr 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & location
Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top level accomodation location and service
Stayed 1 night in May 2025

8/10 Good

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh nice hotel and affordable
Stayed 4 nights in Jan 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

8/10 Good

marcus

Liked: Cleanliness, amenities, property conditions & facilities
Midweek family getaway do the bad weather
Stayed 1 night in May 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Day Shopping

Crown Promenade is a good place to stay for food and the ease of walking or taking a tram into the city.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marama

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Stayed 1 night in Feb 2025