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Hacienda Uxmal Plantation & Museum

3.5 star property
Colonial resort with a full-service spa and free breakfast

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Hacienda Uxmal Plantation & Museum - All Inclusive is a tranquil oasis in historic Uxmal, offering an outdoor pool with sun loungers, a rejuvenating spa, and beautiful garden. Enjoy the flavors of Mexico at RESTUARANTE UXMAL or relax with dry cleaning/laundry services and WiFi. The helpful staff has left many guests feeling pampered.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Garden View

Superior Room, Garden View | Down comforters, minibar, in-room safe, individually decorated

Superior Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub

Superior Room, Jetted Tub | Down comforters, minibar, in-room safe, individually decorated

Superior Room, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room Including Land Rover Tour

Down comforters, minibar, in-room safe, individually decorated

Superior Room Including Land Rover Tour

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room with Field View

Down comforters, minibar, in-room safe, individually decorated

Superior Room with Field View

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
  • Sleeps 4
  • 2 Double Beds

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Frequently asked questions

Does Hacienda Uxmal Plantation & Museum have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Uxmal Plantation & Museum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Uxmal Plantation & Museum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda Uxmal Plantation & Museum?

Check-out is at noon.

Does Hacienda Uxmal Plantation & Museum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4100.00 per vehicle applies.

Where is Hacienda Uxmal Plantation & Museum located?

Located in Uxmal, this spa resort is within a 5-minute walk of Uxmal Archaeological Site and Choco-Story Museum Uxmal. Pyramid of the Magician and Nunnery Quadrangle are also within 15 minutes.

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Reviews

Hacienda Uxmal Plantation & Museum Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 285 out of 498 reviews
Rating 8 - Good. 150 out of 498 reviews
Rating 6 - Okay. 41 out of 498 reviews
Rating 4 - Poor. 16 out of 498 reviews
Rating 2 - Terrible. 6 out of 498 reviews

Reviews

10/10 Excellent

Robert T

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful site. Right adjacent to Archeological Park.
Stayed 3 nights in Jan 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Stayed 2 nights in Feb 2024

8/10 Good

Carmellia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again.
Stayed 2 nights in Aug 2022

4/10 Poor

David

Disliked: Staff & service
Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again.
Stayed 2 nights in Jan 2023

6/10 Okay

Lila Eunice

Liked: Cleanliness, staff & service

Nos engañaron

Me decepcionó mucho mi estancia, realmente esperaba mejor experiencia, mi experiencia fue la siguiente: 1. Reservamos eligiendo el hotel más costoso de la zona pensando que iba a estar en buenas condiciones, pero en realidad es que estaba cerrado y en mantenimiento y nos enviaron a otro de menor categoría sin compensación alguna. 2. Nos pasamos un rato en el hotel que originalmente seleccionamos pero no había absolutamente nadie, la recepción cerrada, luces apagadas, etc. pensamos que nos habían estafado, hasta que después de un rato llegó alguien de seguridad y nos envío a otro hotel a que preguntaramos. 3. En el hotel que nos alojaron las camas eran más pequeñas y duras, dormimos realmente muy incomodos, en su momento solicite un upgrade y me dijeron que ese era, yo creo eso era una mentira porque yo me había metido antes a revisar ese hotel y precisamente no seleccione ese hotel por los tipos de habitaciones que tenían. 4. El internet en ese hotel estaba terrible muy mal la señal, al igual que el wifi. 5. El servicio del personal en general realmente muy amables, todo el personal fueron muy respetuosos. En general, me decepcionó principalmente porque nos ofrecieron un hotel que estaba cerrado sin avisar con anticipación la situación.
Stayed 1 night in Dec 2024

4/10 Poor

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property well situated to lots of attractions (pyramids, planetarium, eco-park/museum) but the restaurant staff ranges from mostly disinterested to somewhat dishonest (pretty obviously did not bring back correct change, helping herself to a very nice tip) and as other travelers have noted elsewhere, the restaurant is overpriced for what you get. Clearly needs better management if staff is this lackluster.
Stayed 1 night in Dec 2024

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hay que mejorar el servicio.

La habitación es cómoda y grande. Es una pena que el servicio de restaurante no esté a la altura, se equivocaron con uno de los platos y tocó esperar más aún, el postre, ya pedido, se olvidaron de servirlo, lógicamente después de esperar un buen rato, nos fuimos. Un desastre.
Stayed 1 night in Jul 2024

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un très agréable hôtel juste à côté du site maya

Hôtel historique d'UXMAL dans une véritable hacienda. Proximité du site. Grandes chambres agréables. Robinetterie pas récente mais tout est parfaitement entretenu. Piscine de bonne taille. Petit déjeuner mexicain classique un peu cher sans possibilité de l'acheter avec la chambre. L'hotel ne faisait pas restaurant à notre passage et le seul restaurant proche est dans l'hôtel voisin. Il est mauvais et vraiment cher pour ce qu'on y mange.
Stayed 1 night in Mar 2024

6/10 Okay

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gamas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel, et une très bonnes équipe à votre écoute. Le restaurant est très bon. Hôtel très calme. Cela a été un plaisir pour nous.
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel Walk to Uxmal

Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactamente en Uxmal

Precioso hotel en el lugar arqueológico
Stayed 2 nights in Jan 2024

8/10 Good

Maria Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
según nos dijeron, es una reconstrucción, pues la hacienda antigua esta prácticamente destruida
Stayed 1 night in Jan 2024

10/10 Excellent

Raquel Alegria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ES UNA HACIENDA, ESTÁ HERMOSA SOLO CAMINA UNOS 800mts Y ESTÁN LAS PIRÁMIDES DE UXMAL, MUY HERMOSO, SOLO QUE EN EL RESTAURANTE DEL LADO DEL HOTEL LAUNCH LOS ALIMENTOS SON MUY CAROS
Stayed 1 night in Jan 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back.
Stayed 1 night in Dec 2023

8/10 Good

daniel

Liked: Cleanliness, staff & service, amenities
La tele no funciona
Stayed 1 night in Jan 2024

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremadamente limpio, personal muy atento y lo mejor, las instalaciones únicas en su tipo, por el casco de la Hacienda y sus plantíos de cítricos.
Stayed 1 night in Dec 2023

8/10 Good

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
On s'attendait à avoir des possibilités de réservation pour des visites de sites archéologiques avoisinants. L'hôtel était vide. Nous avons été upgradés et déménagés dans leur deuxième hôtel plus luxueux. Aucune possibilité de réservation sur place pour visiter d'autres sites que Uxmal. Tout doit s'organiser à partir de Merida. Aucun taxi disponible sur place pour visiter les alentours. Pour nous accommoder l'hôtel a dû faire venir un taxi de Mérida pour que nous puissions poursuivre notre voyage. Cependant, tout le reste était impeccable. Comme il n'y a que le restaurant de l'hôtel le soir et qu'il n'y a pas de compétition, les prix des repas et consommations sont élevés mais de bonne qualité.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hacienda extraordinaire

Cette hacienda est tout simplement extraordinaire, un séjour parfait dans cet hôtel typique Mexicain. Le personnel adorable fait tout pour vous aider et répondre à tous vos besoins. Très belle et grande chambre, excellente literie, très propre je recommande. À 5 minutes à pieds des pyramides !!
Stayed 1 night in Nov 2023

6/10 Okay

valérie

Disliked: Cleanliness, property conditions & facilities, room comfort
Franchement assez déçu de l hôtel qui est sur côté…en dehors de la piscine qui est très agréable et du bâtiment beau le reste est décevant …en particulier la plomberie et la restauration de l hôtel (pas bon et hors de prix mais rien d autres dans le coin) sans parler de la salle de sport inexistante
Stayed 1 night in Aug 2023

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Retreat

Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Stayed 1 night in Apr 2023

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE LUGAR PARA DESCANSAR

ES UN HOTEL MUY BONITO DECORADO ESTILO HACIENDA, MUY AMPLIO Y ESPACIOSO, LE FALTA ATENDER ALGUNOS PEQUEÑOS DETALLES DE LIMPIEZ Y MANTENIMIENTO, QUE NO SERIA COSTOSO ATENDERLOS.
Stayed 1 night in Apr 2023

8/10 Good

José

Liked: Staff & service
Disliked: Amenities
Muy caro para el servicio La comida súper cara y más o menos igual bebidas. Albercas dificil mantener limpias por vegetación .
Stayed 1 night in Apr 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2023