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Hotel Ambassador Merida

3.0 star property
Colonial charm meets modern comfort in the heart of Mérida Centro, where travelers can unwind by the pool or enjoy cocktails in a historic setting.

Choose dates to view prices

Hotel Ambassador Merida sits just steps from Mérida Cathedral in the city's historic center. Travelers can cool off in the outdoor pool after exploring, relax on the sun terrace, or sample local cuisine at the on-site restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is AED 129
AED 156 total
includes taxes & fees
21 May - 22 May

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About this property

Hotel Ambassador Merida

  • Hotel near Paseo de Montejo
  • At Hotel Ambassador Merida, you can look forward to a terrace, a garden, and a bar. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a front-desk safe, and luggage storage
    • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 97 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Daily housekeeping, desks, and phones

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  • Pool
  • Parking included
  • Free WiFi
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The price is AED 136
AED 165 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Ambassador Merida have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ambassador Merida?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Ambassador Merida on 21 May 2026 start from AED 129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ambassador Merida pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ambassador Merida?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ambassador Merida?

Check-out is at noon.

Where is Hotel Ambassador Merida located?

Located in Mérida Centro, this hotel is within 1 mi (2 km) of Santiago Park and Paseo de Montejo. Catherwood House Museum and Casa Frederick Catherwood are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

Reviews

Verified

8/10 Good

John Earl

Liked: Cleanliness
Disliked: Amenities
the room was clean and the bed comfortable. The shower was very weak and it didn't always have hot water.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Small restaurant, good food. Great location to plaza
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

fausto g

Very good service
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Salvador

Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Jeaneane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosa Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

aldair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Steve

Liked: Staff & service, amenities
Well located
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Catherine

Just a note there was no free breakfast at hotel even though my Expedia reservation included free breakfast.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

carmen

Liked: Amenities, property conditions & facilities
Room was ok, AC didn’t work So they moved us to another room . Besides that we were happy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Karla Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

DARWIN ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE!!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ramon

Liked: Staff & service
Too
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Armando

Terrible roaches the guy didn’t respect my reservation doors got filled up for years
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Austria

.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Isaak

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness
ok
Stayed 1 night in Mar 2025
Verified

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, amenities
.....
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, habitación muy limpia.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento, todo muy limpio, el hotel esta super bien ubicado y mis hijos disfrutaron mucho de la alberca, la cual estaba muy limpia, todos los dias le dan mantenimiento, volvería de nuevo sin duda
Stayed 5 nights in May 2026
Verified

6/10 Okay

Nayeli Del Rocio

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Las instalaciones son muy bonitas y amenas pero las condiciones de la habitación no son las adecuadas
Stayed 2 nights in May 2026