Verified review
10/10 Excellent
Tyrus
8 April 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean and near the airport
Stayed 1 night in Apr 2024
Hotel Universal
Property class: 1.5
Choose dates to view prices
Photo gallery for Hotel Universal
Room options
Check availability for these dates
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
7.67.6 out of 10
Good
5 reviews
(5 reviews)
- 12 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
- 15 sq m
- Sleeps 2
- 1 King Bed
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About the neighborhood
Located in Cuauhtémoc, a neighborhood in Mexico City, Hotel Universal is near the airport. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Reforma 222. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Sports Palace Dome. Visit our Mexico City travel guide
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
What's nearby
Tlatelolco Archaelogical Site10 min walk - 0.9 km
Plaza de las Tres Culturas14 min walk - 1.2 km
Plaza Garibaldi6 min drive - 2.7 km
Metropolitan Cathedral12 min drive - 3.4 km
Templo Mayor Museum12 min drive - 3.4 km
Getting around
- Mexico City Fortuna Station9 min drive
- Misterios Station17 min walk
- Benito Juarez International Airport (MEX)12 min drive
Restaurants
- Las Jurásicas6 min walk
- La Kfeta5 min walk
- Tortas Gigantes la Villa5 min walk
- la guelaguetza7 min walk
- Tacos La Villa5 min walk
About this property
Hotel Universal
- Hotel near Monument to the Revolution
- Near Alameda Central, Hotel Universal provides everything you need. Guests can connect to free in-room WiFi.
- Other perks at this hotel include:
- Free self parking
- An elevator, luggage storage, and tour/ticket assistance
- Smoke-free premises, a 24-hour front desk, and a front-desk safe
- Room features
- All guestrooms at Hotel Universal feature comforts such as free WiFi and free bottled water.
- Extra amenities include:
- Bathrooms with showers and free toiletries
- LCD TVs with cable channels and DVD players
- Daily housekeeping and phones
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Frequently asked questions
Is Hotel Universal pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Universal?
Check-in start time: 8:00 AM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Universal?
Check-out is at 2 PM. Late check-out is available for a fee (subject to availability).
Where is Hotel Universal located?
Located in Cuauhtémoc, this hotel is 0.6 mi (1 km) from Tlatelolco Archaelogical Site and within 3 mi (5 km) of Zócalo and Palacio de Bellas Artes. Paseo de la Reforma and Basilica of Our Lady of Guadalupe are also within 3 mi (5 km). Misterios Station is 17 minutes by foot and Lagunilla Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Universal Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.2
Location
8.2
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 122 out of 318 reviews
10 - Excellent
122
Rating 8 - Good. 122 out of 318 reviews
8 - Good
122
Rating 6 - Okay. 45 out of 318 reviews
6 - Okay
45
Rating 4 - Poor. 13 out of 318 reviews
4 - Poor
13
Rating 2 - Terrible. 16 out of 318 reviews
2 - Terrible
16
Reviews
Verified review
10/10 Excellent
robert
7 October 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rbojr
clean comfortable great staff hot water
Stayed 6 nights in Oct 2024
Verified review
10/10 Excellent
robert
1 October 2024
Liked: Property conditions & facilities, room comfort
rbojr
clean comfortable excellent staff hot water
Stayed 1 night in Sep 2024
Verified review
10/10 Excellent
Ron
11 August 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Stayed 1 night in Aug 2024
Verified review
8/10 Good
robert
23 May 2024
Liked: Cleanliness, staff & service, room comfort
rbojr
the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
Stayed 7 nights in May 2024
Verified review
4/10 Poor
Doug
8 January 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful. The bed was ok.
The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Stayed 1 night in Jan 2024
Verified review
10/10 Excellent
Nathalie
24 July 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Stayed 5 nights in Jun 2022
Verified review
10/10 Excellent
Alina
15 August 2024
Liked: Cleanliness, staff & service, property conditions & facilities
A good choice for a short stay
Stayed 3 nights in Aug 2024
Verified review
10/10 Excellent
robert
14 October 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rbojr
amazing beautiful mexico city
Stayed 7 nights in Oct 2024
Verified review
2/10 Terrible
Orville
27 February 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Young woman hanging around roaming the halls late at night past 1am
Stayed 1 night in Feb 2024
Verified review
4/10 Poor
Jose
25 February 2025
Disliked: Staff & service
El recepcionista es muy grosero. Se le pidió de forma amable si podía ayudar a instalar el chromcast al televisor de la habitación y respondió muy grosero y homofóbico...
Stayed 1 night in Feb 2025
Verified review
2/10 Terrible
Fernando
19 January 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!Es imposible que te dejen sin agua caliente y que al llamar para saber cuánto tiempo tomará que regrese, simplemente te digan: "va a tardar" sin darte una explicación o tiempo de resolución.
NUNCA SE HOSPEDEN AQUÍ, ES VIEJO, HUELE HORRIBLE, TIENE ANIMALES EN LA ALFOMBRA Y COLCHÓN, NI POR NECESIDAD LO TOMEN COMO OPCIÓN
Stayed 1 night in Jan 2025
Verified review
8/10 Good
Elizabeth
28 September 2024
Liked: Cleanliness, staff & service
Bien todo. Resuelves
Stayed 1 night in Aug 2024
Verified review
4/10 Poor
ramon ferreiro
19 September 2024
Disliked: Cleanliness, amenities, property conditions & facilities
es un motel con baja calidad
Stayed 3 nights in Sep 2024
Verified review
8/10 Good
Rikardo
14 September 2024
Liked: Cleanliness, staff & service
En lo general bien
Stayed 1 night in Sep 2024
Verified review
8/10 Good
Gladys
26 August 2024
Liked: Cleanliness, staff & service, amenities
El precio y el check in me resultaron muy convenientes para mi visita.
Stayed 2 nights in Aug 2024
Verified review
10/10 Excellent
omar
16 August 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre la atención es muy cálida
Stayed 1 night in Aug 2024
Verified review
10/10 Excellent
Elvia
12 August 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy padre
Pues a mi me agrado mucho muy tranquilo todo bien definitivamente si regresaría otra vez
Stayed 1 night in Aug 2024
Verified review
8/10 Good
Ismael
28 July 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio buena ubicación lugar bastante cómodo para pasar una buena noche
Stayed 1 night in Jul 2024
Verified review
6/10 Okay
Ihosbanny
24 July 2024
Liked: Staff & service, property conditions & facilities
Para su precio la verdad está muy bien, lo único malo que ví es que al tener poca ventilación mi habitación había un olor feo
Stayed 6 nights in Jul 2024
Verified review
10/10 Excellent
Carlos
22 July 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la limpieza es buena, y el personal es atento
Stayed 1 night in Jul 2024
Verified review
10/10 Excellent
Javier
21 July 2024
Liked: Cleanliness, amenities, property conditions & facilities
Es tranquilo
Stayed 1 night in Jul 2024
Verified review
10/10 Excellent
omar
22 June 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta limpieza
Stayed 1 night in Jun 2024
Verified review
2/10 Terrible
José Luis
27 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio hay parejas que sólo van a tener sexo y son muy ruidosas
Stayed 1 night in May 2024
Verified review
10/10 Excellent
Elizabeth
19 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me seguira gustando te atienden con gran atencio
Stayed 1 night in May 2024