Parking is terrible and the valet attendant never anywhere to be found, we had to leave someone from our party outside watching to make sure that our car would not be towed, while I went inside to ask the valet person to come out and grab our vehicle. Not only did we have to wait in the line to the front desk, for over 15 minutes. Once we got up there, they stated their valet was full and could not accommodate any more vehicles for the day. After hours of back and forth when the room was still not ready at check in time, they then proceeded to inform me that my Subaru Forester was an oversized vehicle and therefore I would need to pay an additional $50/ night for valet parking which somehow now had one spot available for my car. In the meantime, while we waited for our room to be ready for hours, we attempted to enjoy the few amenities that Lennox Hotel offers but were again disappointed. There were no available chairs by the pool or at the bar. My daughters and myself just stood there uncomfortably, no one offered us a chair maybe they could have brought one out. The service there was the worst I have ever experienced at any signature hotel. I have so many more complaints, yet not enough energy to list them each. These were just a few of the main things that were terrible about the Lennox Hotel in Miami Beach.