"I was disappointed that they didn't notify us the water sports weren't being used one of the days we were there. I wasted time waiting in line that never opened. I also thought the $50/day resort fee is excessive and not warranted especially when some of the services weren't offered. They also closed many bar areas too early in the evening. "

"This is a 4 star hotel, but it definitely identifies as 5 star. Amazing service from everyone. Front of house - lovely - Arianna was so kind, waiting staff - shout out to Edwin for his cheerful ways, bellhop lovely. The pool was heated to the perfect temperature. On one occasion the hot tub was cold. Room was lovely - we were upgraded to a high floor with an amazing view of the Miami skyline. Location is great - Coral Gables is fun. Loads of walkable restaurants. The bar always seemed...