The room was not as clean as expected. The bathroom had used towels hanging behind the door, hair on the floor and in the tub, and overall felt unclean—enough that I didn’t feel comfortable using the shower. Cleanliness in bathrooms is essential and should be addressed immediately.
The pillows were extremely worn and offered no support—definitely due for replacement.
Noise insulation was nonexistent. I could hear guests walking, talking, and opening/closing their door multiple times in the middle of the night (between 1:30-2:30am)
At Sunday brunch, I waited over an hour for a simple order ($30) only to be told the chef hadn’t shown up. There were two other tables (6 people total) and they had their orders within 30 minutes. It would’ve been helpful to be informed of this earlier. Also, there was no regular creamer available for coffee, nor were there any dairy-free options.
Overall, the property could benefit from a deep clean and more attention to guest experience. Thank you for taking this feedback into consideration.
