"Realmente el personal es muy amable, las habitación estaba excelente, todo muy bien, sin duda, vuelvo"

"For such an expensive hotel, I was very disappointed. When arrived, I waited online for over 30 minutes before checking in, which was pretty annoying after such a long trip to the hotel. I was on the highest which were great for views but, the wait for an elevator was ridiculous. The curtains and couch had stains on it. And the shower had someone’s hair in the drain and on the walls. Also, the toilet looked as if it were not properly cleaned. One night I ordered food, and when I made my way to...

"Right in the middle of everything"

"Doing elevator maintenance which sucked eggs! Horrible during conference and after. Bad timing to do something like that"

"The room was very clean, the staff very friendly and helpful. Breakfast was excellent! Absolutly recommend!!"

"They were very accommodating especially for an overnight last minute layover booking! My biggest regret was not taking the complimentary cookie!"

"The room appeared to be cleaned and we did have a restful night. However in the morning we noticed red sticky stains on the comforter that was not evident the night before. I mentioned this to the hotel staff upon check out and nothing was done to make me feel better or make up for this inconvenience. Very disappointed."

"Absolutely best experience, made my son's birthday trip a wonderful experience."