"The switchover to computerized elevators was a disaster. 15 min waiting for elevators, resorted to taking stairs 8 floors. Checked out a day early and swallowed the room cost. Excellent midtown hotel, been going there forever, but this one time was a fiasco. Just make sure that the elevators are fixed before you go."

"The hotel was nice and convenient to the White House"

"Clean room. Valet parking a lil pricey"

"The elevator broke and we were on the 18th floor with two young kids. So that was no fun going up and down the stairs. Also the ac in the rooms were broken"

"Loved the stay, small quarters but to be expected for NYC. Clean quiet rooms, staff were super friendly and helpful. Would stay again on a return visit."

"Awesome hotel, great location and amenities! The only thing was the ac never reached the desired temperature. But I would return to this hotel!"

"Clean room. Staff is very friendly. Close to Amtrak station."

"The bathroom was dirty by the time time we arrived to our room which was about 9:00 pm! It was stinky and couldn’t take a shower at all"