"location, 2nd floor bar/restaraunt, connection to Prudential Center, World Cup Branding."

"I am writing to formally express my extreme disappointment with the services provided during my recent stay. Inadequate Concierge and Front Desk Service: The concierge service was highly unprofessional and failed to explain basic hotel amenities. For instance, the staff only provided information on paid Wi-Fi options, completely omitting that guests could enjoy free Wi-Fi simply by registering. Substandard Housekeeping: Daily housekeeping was highly inconsistent. Essential room supplies—such as...

"Bien"

"The check-in team was great. The location is good. The room is adequate. The walls are thin and sound travels. Other than that, it was a comfortable stay."

"Awesome service and staff, lovely area."

"Beautiful location!!! Will be back!"

"The hotel was excellent- but honestly, even if it was terrible I’d give 5 stars just for the staff! They were incredibly kind, helpful, personable. So sweet to my kids, so knowledgeable about the area as well as surrounding areas. Would happily stay here again. Thank you!!"