Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Krystal Urban Monterrey

2.5 star property
Family-friendly hotel with a casino and a fitness center

Choose dates to view prices

The Hilton Garden Inn Monterrey provides a practical base in the city with thoughtful amenities for both business and leisure travelers. Guests can work out in the well-maintained gym, take a swim in the indoor pool, or arrange a car rental without leaving the property.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Gym
  • Laundry
  • Business services

You may also like

Ad
Bar (on property)

ibis Monterrey Valle

Valle Oriente
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 1,031 reviews
The price is AED 225
AED 267 total
includes taxes & fees
23 Nov - 24 Nov
ibis Monterrey Valle

About the neighborhood

Map
Boulevard Antonio L Rodriguez No. 1880 Pte, Monterrey, NLE, 64650

What's nearby

  • Spainish Consulate - 3 min walk - 0.3 km
  • Plaza San Pedro Mall - 15 min walk - 1.3 km
  • Galerias Monterrey - 4 min drive - 3.1 km
  • Plaza Fiesta San Agustin - 10 min drive - 7.2 km
  • Macroplaza - 12 min drive - 8.7 km

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 37 min drive

Restaurants

  • ‪TOPGOLF - ‬15 min walk
  • ‪Corner Deli - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taquería La Capital - ‬12 min walk
  • ‪Carl's Jr. - ‬19 min walk

About this property

Krystal Urban Monterrey

Family-friendly hotel near Macroplaza
Take advantage of a casino, a bowling alley, and a terrace at Krystal Urban Monterrey. Guests can also expect to find an arcade/game room, dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An indoor pool
  • Breakfast (surcharge), tennis courts, and babysitting (surcharge)
  • Free newspapers, a front-desk safe, and an elevator
  • A gift shop, 1 meeting room, and luggage storage
Room features
All 150 rooms include comforts such as high-speed internet and room service.
Other amenities include:
  • Coffee/tea makers and phones

Similar properties

Breakfast area

Antaris Cintermex

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 2,809 reviews
Antaris Cintermex

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free internet

Food and drink

  • Breakfast available for a fee

Restaurants on site

  • The Great American Girl

Things to do

  • Arcade/game room
  • Bowling alley
  • Casino
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Indoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hilton Garden Inn Hotel Monterrey
Hilton Garden Inn Monterrey
Hilton Garden Inn Monterrey Hotel
Hilton Monterrey
Hilton Garden Monterrey
Hilton Garden Inn Monterrey Airport Mexico/Apodaca
Hilton Garn Monterrey MexicoA
Hilton Monterrey Monterrey
Hilton Garden Inn Monterrey Hotel
Hilton Garden Inn Monterrey Monterrey
Hilton Garden Inn Monterrey Hotel Monterrey
Hilton Garden Inn Monterrey Airport Mexico/apodaca

Frequently asked questions

Does Krystal Urban Monterrey have a pool?

Yes, this property has an indoor pool.

What time is check-in at Krystal Urban Monterrey?

Check-in begins at 3 PM.

What time is check-out at Krystal Urban Monterrey?

Check-out is at 1 PM.

Where is Krystal Urban Monterrey located?

This family-friendly Monterrey hotel is within 1 mi (2 km) of Spainish Consulate, Plaza San Pedro Mall, and Topgolf Monterrey. Galerias Monterrey and Paseo San Pedro are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Krystal Urban Monterrey Reviews

7.8

Good

7.8

Cleanliness

7.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 128 out of 406 reviews
Rating 8 - Good. 146 out of 406 reviews
Rating 6 - Okay. 81 out of 406 reviews
Rating 4 - Poor. 31 out of 406 reviews
Rating 2 - Terrible. 20 out of 406 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

El personal pendiente de las necesidades del husped, todos muy amables, yo viajé con mi esposo y mi beba de un año y la carne para mi beba me la prepararon al gusto como la solicité sin ningún pero. Ambiente agradable, la cuna para mi nena en perfectas condiciones, la cama super rica todo muy limpio. Suficiente lugar de estacionamiento
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio personal muy atento habitaciones agradables
Stayed 1 night in Jun 2018

8/10 Good

Jesús Enrique

Liked: Cleanliness, staff & service, room comfort
Excelente el personal, habitación limpia, área de gimnasio deficiente, poco equipo, en mal estado, deberían tener un gimnasio de acuerdo a la calidad de Hilton
Stayed 1 night in Jun 2018

8/10 Good

Ana Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very comfortable, clean and quiet
Stayed 1 night in Jun 2018

6/10 Okay

Paty, Saltillo

Liked: Cleanliness, room comfort
Disliked: Staff & service
No funcionaban las tarjetas llaves para entrar a la habitación... Tuve que pedir 3 veces las toallas porque la hanitacion mo tenía. Fue el servicio porque en realidad el hotel esta comodo.
Stayed 1 night in Jun 2018

8/10 Good

Jose, Laredo tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Very good expirience good staff upon arrival
Stayed 1 night in May 2018

6/10 Okay

Alejandra

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Falta de mantenimiento y cambio de mobiliario

Se ve que no le han dado mantenimiento en general al Hotel, el estacionamiento huele mucho a drenaje y la cama muy incomoda, tenía un hundimiento desagradable
Stayed 2 nights in May 2018

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No encontraban la reserva

Tardaron un poco en encontrar la reserva, además de que había solicitado dos camas y nos dijeron que sólo les quedaban habitaciones con una cama king size, a pesar de que tenían nuestra reserva con las especificaciones. Por lo demás, un muy buen trato por parte del personal.
Stayed 2 nights in Apr 2018

8/10 Good

Molo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy comodo

El hotel esta perfecto, el unico "problema" es que no hay muchas opciones cerca de restaurantes, tiendas, cafe etc al menos no para llegar caminando.
Stayed 1 night in Apr 2018

8/10 Good

Msanchez

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Buen cuarto

La cama es cómoda y en general la habitación es muy buena, tiene lámpara, plancha y burro, una cafetera y tazas. Sin embargo, el baño no es lo mejor, los acabados están mal hechos, había agujeros en la pared de otras instalaciones y se ve que no lo limpian a conciencia.
Stayed 2 nights in Apr 2018

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendable

Elegi este hotel porque iba a trabajar en el Corporativo Santa Maria, entonces es muy practico porque queda a 2 minutos caminando. Y ademas el hotel es muy bueno y confortable.

10/10 Excellent

NESTOR FABIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy acogedor

El hotel en general muy cómodo y placentero, en la zona hay pocos lugares a donde ir en los alrededores, según donde reserves te pueden incluir desayuno bufete o no, no pudimos conectarnos al WIFI.

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities, room comfort
Lugar agradable, justo lo que se encesita para un viaje rapido.

6/10 Okay

Verified traveler

Liked: Room comfort
En general un hotel sencillo y bueno, solo que hace falta restaurante en un mayor horario
Stayed 3 nights in Apr 2018

4/10 Poor

ORLANDO R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sucio y decuidado

El cuarto aunque amplio, se ve mal mantenido, el baño bastante feo y los edredones de las camas sucios.

10/10 Excellent

jose, torreon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Habitación limpia y cómoda. Sólo tuve problema con uno de los seguros de la puerta y el control de la televisión. Fuera de eso , el personal del hotel en la gerencia y restaurant fueron muy atentos, amables y serviciales. todo excelente.
Stayed 1 night in Apr 2018

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien!

Esta muy agradable, no es lujoso pero no lanpasaras nada mal

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente. Las toallas estaban como guardadas y la cama medio dura. A veces se ocupa. Pero todo lo demas excelente
Stayed 2 nights in Apr 2018

10/10 Excellent

Juan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buna estancia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE MUY LIMPIO, BUENAS INSTALACIONES, MUY CÓMODO
Stayed 1 night in Apr 2018

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service

The hotel is not new but it's very comfortable and clean; the rooms are spacious, the personnel it's friendly and kind. I like this hotel a lot. The only thing that has some opportunities is the parking lot, the spaces are small.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hotel en zona segura

El colchon de la cama tiene un pozo!!! Es viejicimo Es una cama muy incomoda para dormir
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo sucedido en mi estancia

El Día que estuve en el Hotel Como 2 horas no tuvieron agua, creo que deberían de tener una solución inmediato para esos detalles
Stayed 1 night in Apr 2018

6/10 Okay

Marcela

Liked: Staff & service
Disliked: Cleanliness
El personal del hotel es excelente, siempre dispuestos a ayudar y de muy buen modo! La limpieza deja mucho que desear.