"Very unpleasant experience with the staff. My flight got canceled late at night and so I called the front desk to see if could extend my stay for the next night. They said no worries that would be fine and even offered a late check out - all while charging my card mind you. In the morning I go to the front desk and they feign ignornace completely, saying no we are fully booked out. Essentially "um oops" - remember my card has still been charged for this. And so now I have to check out...