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Quality Inn & Suites University Area

2.5 star property
Travelers start their day with a delicious breakfast before heading to the indoor pool for a refreshing swim, a workout, or catching up on work

Choose dates to view prices

Located in the heart of Muncie near Ball State University, Quality Inn & Suites University Area provides continental breakfast, an indoor pool, and a modern gym. Guests appreciate the in-room WiFi and the convenience of a 24-hour front desk during their well-reviewed stays.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 234
AED 262 total
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Ice maker
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Ice maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Ice maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Ice maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Ice maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Ice maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Ice maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Muncie, Quality Inn & Suites University Area is in the entertainment district and near the airport. Ball State University and Muncie Civic Theatre are two other places to visit that come recommended. Visit our Muncie travel guide
Map
3400 North Everbrook Lane, Muncie, IN, 47304

What's nearby

  • Sunrise Shafer Tower panorama Ball State University aerial Muncie Indiana
    Ball State University
    1 min walk - 0.1 km
  • Wichita, Kansas, USA Downtown Skyline
    Horizon Convention Center
    12 min drive - 4.9 km
  • Scheumann Stadium
    11 min walk - 1.0 km
  • Cardinal Creek Tennis Center
    5 min drive - 1.8 km
  • Worthen Arena
    7 min drive - 2.8 km

Getting around

  • Indianapolis Intl. Airport (IND)
    79 min drive

Restaurants

  • McDonald's
    7 min walk
  • Culver's
    3 min drive
  • Arby's
    3 min drive
  • Starbucks
    4 min drive
  • Sunshine Cafe
    2 min drive

About this property

Quality Inn & Suites University Area

Hotel near Ball State University
Located close to Muncie Civic Theatre, Quality Inn & Suites University Area provides laundry facilities, a gym, and conference space. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 15 indoor pools and a children's pool
  • Free self parking and extended parking
  • Coffee/tea in the lobby, a 24-hour front desk, and a TV in the lobby
  • A vending machine, meeting rooms, and a banquet hall
Room features
All 87 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 43-inch TVs with cable channels
  • Refrigerators, ice makers, and coffee grinders

Similar properties

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Super 8 by Wyndham Muncie/Ball St. College Area
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,000 reviews
The price is AED 219
AED 245 total
includes taxes & fees
12 Apr - 13 Apr
Super 8 by Wyndham Muncie/Ball St. College Area
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Children's pool
  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • 15 indoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Ice maker
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Does Quality Inn & Suites University Area have a pool?

Yes, this property has 15 Indoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Quality Inn & Suites University Area?

As of 14 March 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites University Area on 12 April 2026 start from AED 234, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites University Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Quality Inn & Suites University Area?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Quality Inn & Suites University Area?

Check-out is at 11 AM. Late check-out is available for USD 30 (subject to availability).

Where is Quality Inn & Suites University Area located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Ball State University and 3.5 mi (5.6 km) from Muncie Civic Theatre.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites University Area Reviews

5.6

5.4

Cleanliness

6.8

Location

6.2

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 77 out of 420 reviews
Rating 8 - Good. 65 out of 420 reviews
Rating 6 - Okay. 70 out of 420 reviews
Rating 4 - Poor. 91 out of 420 reviews
Rating 2 - Terrible. 117 out of 420 reviews

Reviews

10/10 Excellent

Carrie

Liked: Staff & service
Hotel was quiet and the employees were friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place clean and friendly
Stayed 2 nights in Oct 2023

4/10 Poor

Ian

Disliked: Cleanliness, amenities
When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed.
Stayed 5 nights in May 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Room had holes in the walls and bathroom. No breakfast. Price was high
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Amenities
We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.
Stayed 2 nights in Nov 2024

8/10 Good

Lucan

Liked: Cleanliness, staff & service, room comfort

Great service, clean room.

Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.
Stayed 2 nights in Aug 2024

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Our first room was very musty. The staff kindly gave us another room, which was better but had been a smoking room at one time. Everything felt grungy - unvaccumed, stains on bedding, stains all over the carpet, ceiling paint peeling, empty vending machines, no coffee…. We usually pick a budget hotel, but have never had one that felt this dirty. We bought Febreze and sprayed clothes after we left.
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING!
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great, but we only stayed 1 night.

Wasn't very clean. Front seat was not friendly. We had to ask for extra bedding, pillows, and towels as we had 4 people in a room but those items were not provided. The housekeeper lady was very friendly and helpful when getting the extra items for us. Our room needed a good cleaning and a few things fixed that would be simple, if they'd take the time. (Toilet paper holder, and curtains falling off the rod.)
Stayed 1 night in Dec 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vile, frightening and disgusting.

Staff fighting, torn carpets, load noises in the halls, half the lights out. This place has it all!! This includes junkies (and maybe prostitutes I can't be sure) roaming the halls, plus drug deals in the parking lot. I am not kidding. If you still want to stay, enjoy the loaf of bread, half container of milk and Lil' Debbie snack cakes that are put out for you at the complimentary 'breakfast'. But get there early before the Meth-Heads grab them all up. There is no pool. There aren't even towels. It is truly frightening and needs to be torn down. Shame on Hotels.com for allowing this to be booked on this site.
Stayed 2 nights in Apr 2024

6/10 Okay

Patricia

Disliked: Amenities
At check in the lady wasn't very pleasant. When I asked why the amount I was charged was different than what I was told, she tells me there's a 2.50 fee for credit card processing. Who still charges the consumer a processing fee? We got to the room and I immediately began checking the room for cleanliness and bed bugs. Kudos to the housekeeping staff! The room was exceptionally clean! The rooms are older and it's easy to tell that but for what you pay it can't be beat. The bed was comfortable as well! Breakfast was a little disappointing. Oh and we booked a king room for two guests but there was only one towel and one wash cloth and no bath mat. The young lady who worked later in the evening was much friendlier.
Stayed 1 night in Jan 2024

2/10 Terrible

pamela

Disliked: Property conditions & facilities

Look elsewhere...

This is not somewhere I would ever stay again. The only reason I gave one star was because the lady working the front desk was friendly. We arrived at 7PM and it was about 40 degrees outside and there was no heat turned on in the room, there were also no towels in the room... they delivered when I called. The paint in the bathroom was peeling off the ceiling in many areas, the curtains were hanging off, there was a stain on the bed spread and the lamp had crusty dirt on it. The bathroom was mostly clean are were the bed linens which is the reason I stayed. I was also travelling with a young child and didn't want to start looking, not be able to find something and then have to convince them this was safe to stay.
Stayed 1 night in Dec 2023

4/10 Poor

Kyle

Disliked: Staff & service
The hotel itself is perfect if you’re on a business trip (like myself). But the staff, absolutely terrible. My first night, the attendant appeared to be drunk. Arguing in front of your customer, while on the job, not very professional. Another night, I waited almost 30 minutes at the front desk for the attendant. Only to be rudely argued with because he wasn’t present. Come to find out, it was actually the manager. I will be making a corporate complaint because it’s just unacceptable. If you’re in this kind of service, you’re expected to provide it. The cost and room are absolutely affordable and accommodating. The staff is not suitable to represent the hotel at all.
Stayed 1 night in Jan 2024

2/10 Terrible

Raphael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially for $103 + tax per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Raphael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially at the price charged per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.
Stayed 2 nights in Aug 2024

4/10 Poor

DAWN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and unpacked and had to leave for an event. Noticed immediatly that the bathroom was covered in dirty boot debris and the shower had remnants of some kind of chemicals in it. The bathroom counter had a used soap bar on it. Laid down to watch tv about 1130 pm and the tv didnt work. We went downstairs and stff confirmed a plumber had unclogged the tub earlier. I guess they disnt check to make sure thr room eas cleaned after. We were given a room with a working tv and packed up. The next morning staff was upset that we had 'dirtied' the first room and got upset. The guy who appears to live at the hotel is very odd and we coupsnt tell if he was on something. Would not stay alone at this place as a women.
Stayed 1 night in Mar 2026

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services, quietly place,
Stayed 1 night in Jun 2024

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very good. There was an issue with the first room. We went back to the desk and talked to Steve about it. he gave us a different room. before he gave us the room he made sure the room was in good shape. If we make it back to the area we would stay there again. thanks again Steve for going beyond taking care of us.
Stayed 3 nights in Sep 2025

6/10 Okay

Nathan

Disliked: Amenities, property conditions & facilities
Location was convenient
Stayed 3 nights in Aug 2022

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price.
Stayed 1 night in Mar 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful & friendly
Stayed 7 nights in Oct 2022

2/10 Terrible

Kristine

Disliked: Cleanliness, staff & service, room comfort
This place is terrible. The worst hotel we have ever stayed at.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and even tho they were short staffed they were on top of any of our needs
Stayed 2 nights in Aug 2022

6/10 Okay

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised.
Stayed 2 nights in Jun 2025