2/10 سيّئ للغاية
Heidi
مسافر برفقة العائلة
1 نوفمبر 2025
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
The hotel is in desperate need of repairs and remodeling. They are currently replacing mattresses but at no time during my reservation booking was I informed of this inconvenience. The side door was wide open at 9pm at night when we arrived due to the workers brining the mattresses in and out there. Mattress frames and random pieces were blocking the side road of the building I asked for a lower level room because if the dog accompanying me and I was put on the 3rd floor. The hvac wasn’t working when we arrived and had to be unplugged and restarted as it wasn’t controlled from the thermostat. The room was dirty and had some random pieces of trash on the floor, the cubbies had something sticky in them, and the shower curtain was filthy. The water pressure was extremely low and had to run a good 10 -15 mins to get lukewarm water. The restaurant is non existent and you can only charge to your room. They don’t even offer coffee or water without having to go out. I was very disappointed and will be looking for a refund.
Heidi
أقام ليلتين (2) في شهر أكتوبر عام 2025