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Best Western Premier Westlands

4.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Located in central Nairobi, Best Western Plus Westlands offers a refined experience with practical amenities. Guests enjoy continental breakfast, coffee shop treats, on-site laundry, WiFi in rooms, and a relaxing bar after visiting the nearby Westgate Shopping Mall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
The current price is AED 439
AED 540 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Superior Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Karuna Road behind Sarit Centre, Nairobi, 00606

What's nearby

  • Sarit Centre - 1 min walk - 0.0 km
  • Westgate Shopping Mall - 8 min walk - 0.7 km
  • The Aga Khan University Hospital - 5 min drive - 3.0 km
  • Kenyatta International Convention Centre - 5 min drive - 4.8 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬6 min walk
  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬2 min walk
  • ‪NewsCafe Sarit Centre - ‬1 min walk
  • Java House
  • ‪Fonda's Taqueria Westlands - ‬3 min walk

About this property

Best Western Premier Westlands

Upscale hotel near Sarit Centre
Located close to Westgate Shopping Mall and United Nations Office at Nairobi, Best Western Premier Westlands provides free continental breakfast, a coffee shop/cafe, and laundry facilities. Treat yourself to a facial, a deep-tissue massage, or aromatherapy at Wellness Centre, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a health club.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and a porter/bellhop
  • A banquet hall, concierge services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 99 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

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Novotel Nairobi Westlands
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 93 reviews
The price is AED 485
AED 606 total
includes taxes & fees
28 Nov - 29 Nov
Novotel Nairobi Westlands

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 5000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: KES 7000 per person, per night
  • Hot tub fee: KES 1500 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

Is Best Western Premier Westlands pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Premier Westlands?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Premier Westlands?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Premier Westlands located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Uhuru Park and Kenyatta International Convention Centre are also within 3 mi (5 km).

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Reviews

Best Western Premier Westlands Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 175 out of 233 reviews
Rating 8 - Good. 44 out of 233 reviews
Rating 6 - Okay. 8 out of 233 reviews
Rating 4 - Poor. 1 out of 233 reviews
Rating 2 - Terrible. 5 out of 233 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with the best breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Stayed 4 nights in Oct 2025

10/10 Excellent

CHANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in Westlands

Great hotel. And great value for money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and easy. Friendly staff. Great food.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Will stay here again when I come back to Nairobi.
Stayed 8 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel close to the exhibition Centre

Good hotel, nice and friendly staff. Breakfast could have been better though.
Stayed 4 nights in Nov 2022

10/10 Excellent

Burnett

Liked: Property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

It was a wonderful stay. The room was clean and comfortable and breakfast was good. Wifi was stable and carpark is available though it was very tight.
Stayed 1 night in Jul 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Room was very clean and comfortable. Staff were very friendly and efficient. Food and drink excellent. Close to Sarit Mall and nightlife in Westlands.
Stayed 3 nights in Apr 2024

10/10 Excellent

itamar

Best place to stay in Nairobi because it’s a 100 years from the best shopping and easy to get around with 2.00 Ubers.
Stayed 2 nights in Jun 2024

10/10 Excellent

Addaryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the finest hotel staffs I have ever encountered they were so warm and welcoming to my wife and I and when I return to Kenya I won’t even look for another place because I’m staying there
Stayed 6 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel which is new and clean, has good restaurants and in an excellent location. I will certainly use it again when in Nairobi.
Stayed 3 nights in May 2024

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort

Best Western Plus Westlands Stay 2022

Great place to stay. Very safe. Wonderful staff. Good food. Spacious rooms and very clean.
Stayed 2 nights in Sep 2022

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

All and all good. Service was friendly, hotel clean and food good. The restaurant on 11th floor is fantastic! This hotel deserves it's 4 stars.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done Best Western!

Lovely hotel. Great location. Very clean. Quiet. Comfortable pillows!
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis in the middle of Nairobi. We felt very safe and the room was so quiet! The breakfast that is included is so delicious - omelet station, hot food, fresh bread, fruit, etc. .I would stay here again if I ever go back to Nairobi
Stayed 1 night in Jul 2022

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at in every area was super excellent! They are friendly, helpful, kind and quick to respond to any need. We enjoyed everything about our stay and we highly recommend Best Western Plus in Nairobi!
Stayed 4 nights in May 2023

10/10 Excellent

Ishmealina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally and conveniently located. Staff members were always helpful and promptly addressed queries or concerns. Generous food options available for breakfast. I would definitely stay here again if I return to Nairobi. The hotel also offers tourist activities, but I would suggest skipping their city tour. Half the places listed on the tour were not covered in our tour and the tour itself seemed a bit ad hoc…maybe it was because our tour date coincided with one of the days of the Africa climate summit.
Stayed 8 nights in Sep 2023

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Stayed 1 night in Oct 2025

6/10 Okay

Diane

Liked: Staff & service, property conditions & facilities
The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
Stayed 1 night in Sep 2025