Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park

Choose dates to view prices

Hotel Riu Palace Tropical Bay - All Inclusive, near Kool Runnings Water Park, offers an elegant getaway with a free breakfast buffet. Enjoy the white sand beach, poolside bar, or a sports massage at Renova Spa. Fitness classes, sailing, and snorkeling included.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is AED 989
AED 1,152 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 38 of 38 rooms

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Sofa bed
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard - E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Double Room (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Connecting Rooms, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(101 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Garden View

  • 32 sq m
  • Sleeps 4

Suite Junior with Side Sea View

  • 32 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 32 sq m
  • Sleeps 4

Suite with Sea View

  • 47 sq m
  • Sleeps 2

About the neighborhood

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

What's nearby

  • Bloody Bay Beach - 12 min walk - 1.0 km
  • Seven Mile Beach - 16 min walk - 1.4 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Time Square Mall - 11 min drive - 8.4 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Grazie - ‬16 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Gourmet Marche - ‬16 min walk

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Upscale all-inclusive property near Bloody Bay Beach
Located close to Kool Runnings Water Park and Booby Cay, Hotel Riu Palace Tropical Bay - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. With a beachfront location, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a Swedish massage, a manicure/pedicure, and a facial at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes are offered at the health club; other things to do include snorkeling, kayaking, and water skiing. Free in-room WiFi is available to all guests, along with a garden and a playground.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, express check-out, and multilingual staff
  • Smoke-free premises, a gift shop, and a front-desk safe
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 452 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Plasma TVs with satellite channels
  • Balconies, separate sitting areas, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Renovations and closures

This property is closed from November 7 2025 to November 29 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Palace Tropical Bay - All Inclusive?

As of 13 November 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Tropical Bay - All Inclusive on 2 December 2025 start from $313.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Palace Tropical Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Tropical Bay - All Inclusive located?

Nestled on the beach, this Negril property is within 1 mi (2 km) of Bloody Bay Beach, Booby Cay, and Seven Mile Beach. Kool Runnings Water Park and Time Square Mall are also within 6 mi (10 km).

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Reviews

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 573 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 113 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

Reviews

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 8 nights in Oct 2025

2/10 Terrible

Natalia

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Costumer services non existent
Stayed 6 nights in Oct 2025

10/10 Excellent

Breshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived at the property, Beverly was determined to take excellent care of me. She embodies the true spirit of my island and reminded me what it means to experience genuine Jamaican love. The food was amazing, even my picky eater enjoyed every meal! My 7-year-old daughter felt so safe and comfortable that she confidently got her own food and visited the children’s club on her own. Words cannot express how proud I am of RIU Negril. Thank you for an unforgettable stay!
Stayed 6 nights in Oct 2025

10/10 Excellent

LATOYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and had many excursions to pick from, the staff was nice and attentive and the beach was amazing as well as the service on the beach
Stayed 3 nights in Oct 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Jamacia and we will definitely be back!
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i didn’t like how the desk personnel treated me on a incident I had there. i paid for two suites but treated me like I was off the street. I come to jamaica like every two months sometimes I bring 100 friends with me but to be honest moving forward I will probably use another resort
Stayed 3 nights in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The beache is beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff was very nice, rooms were clean. Would happily stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Farouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

barton

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 7 nights in Oct 2025

10/10 Excellent

Dijana

Liked: Cleanliness, staff & service, property conditions & facilities
The stat is wonderful! The entertainment group fantastic! The food, AMAZING!!! We had a great time and will definitely be back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent , and the RIU Resort tropical Bay was an excellent Stay. There were many activities which the staff and everyone was so polite. I will be coming again sometime next year.
Stayed 5 nights in Oct 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, wonderful food. A perfect, relaxing girls trip vacation.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time in Jamaica and this was my favorite hotel so far! Great staff great food overall 10/10
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The Beach.
Stayed 4 nights in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property, and it never fails. The staff are some of the most amazing people. Judith who is so very wonderful. She even remembered us from our trip two years ago. She provided the best drink service on the beach. Shanese who always made sure our room stayed clean, and boy did shane and Powell show us great service at the buffet. These people certainly deserve a raise, and to be praised. Thank them for me for all they do. I hope theybare there when we return. Best place ever!
Stayed 5 nights in Sep 2025

6/10 Okay

Jayden Annette

Liked: Cleanliness, amenities
Nice ocean view rooms!
Stayed 6 nights in Jun 2025

8/10 Good

Samara Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made our stay exceptional
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort were AMAZING! Good was what you would expect, but had a huge variety. Our room did have a moisture/mold problem but we were rarely in the room so we made it work. Room service were cleaning your room everyday and sometimes even twice a day, so you always came back to a clean room. Definitely recommend having enough cash on hand, as there’s no ATM on property. Remember to support the locals on the beach and purchase souvenirs from them!
Stayed 3 nights in Sep 2025

6/10 Okay

Lasean

Disliked: Cleanliness, property conditions & facilities
There were roaches everywhere! I stayed on the second floor and had to kill 4 roaches inside my room. Also when walking around I kept seeing them run up walls and going into other rooms. Other than that the views were amazing and the property itself was nice.
Stayed 3 nights in Sep 2025

6/10 Okay

Martina

Liked: Cleanliness
Disliked: Staff & service
Returned for the second time and unfortunately it’s not the same. Strict restaurant restrictions. Only got to visit one restaurant during our week stay. Also some of the staff members were rude. I asked for a paper napkin and he told me he didn’t have any. I asked him if he can take it from the empty table next to me and he said the napkin was accounted for. Also asked for a bottle of water for the baby and he said he didn’t have any. I would have to get it during room service.
Stayed 6 nights in Sep 2025

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities great value Beautiful upgrades to the interior as i have been here a few times before CoVID Staff were very pleasant and welcoming Only complaint was toilet backing up but was attended to promptly when front desk was notified. Overall great experience and I will return and refer to others
Stayed 3 nights in Sep 2025

10/10 Excellent

Ayoela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swim up bar staff! Great pools and beach!
Stayed 8 nights in Sep 2025