Holiday Inn Express New Albany, an IHG Hotel, offers a serene countryside escape. Enjoy a full breakfast, browse the on-site mall, or relax by the lobby fireplace. The hotel provides practical conveniences with multilingual staff and laundry facilities.
Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Holiday Inn Express New Albany by IHG have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at Holiday Inn Express New Albany by IHG?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Albany by IHG on 31 May 2026 start from AED 419, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Express New Albany by IHG pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Holiday Inn Express New Albany by IHG?
Check-in start time: 3 PM; Check-in end time: 2 AM. After-hours check-in is not available.
What time is check-out at Holiday Inn Express New Albany by IHG?
Check-out is at 11 AM.
Where is Holiday Inn Express New Albany by IHG located?
Situated in a rural location, this hotel is within 1 mi (2 km) of Baptist Memorial Hospital - Union County and Park Along the River and Mississippi Arboretum. Sugaree's Bakery and Cooper Park are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The breakfast was amazing. The breakfast attendant was amazing.We enjoyed the whole breakfast, even tho the pancake machine was broken. Great coffee. We initially were assigned to a room with one king bed, although we had reserved 2 queen beds through a third party. They quickly made it right. The hotel staff was helpful and kind. The facility is old and shows wear. We would stay again.
Yes my room was spotless and the staff was very nice and professional. The breakfast was excellent *****
Carla
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Erin
4 December 2025
Liked: Cleanliness, staff & service, amenities
Excellent, friendly staff! We were traveling due to the death of my father and their kindness was so welcome & appreciated! The facilities are great, too!
My husband and 3 three dogs stayed here due to being displaced during severe winter weather and this was our 3rd hotel in 3 weeks. By far our best stay. Room was very spacious and clean, everyone from the front desk, house keeping and breakfast staff were incredibly hospitable. Made us feel so much at home, despite what we were going through, and the continental breakfast was delicious prepared by Ms. Evelyn! She greeted us every morning with a smile and a hug at check out. Small town, southern charm at its finest. 5 stars.
We were in town to bike the Tanglefoot trail and stayed here for two nights. We were happy with the accommodations. Comfortable and clean room. Good breakfast. Friendly staff especially the breakfast manager who was delightful
Spencer
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Susan
12 October 2025
Liked: Cleanliness, staff & service
Breakfast staff was amazing and so very kind.
Great location with lots around it. Only low stars is a little quirky for entrance and parking
This hotel was great and managed very well. The staff here may be the friendliest of any hotel I have stayed at. The breakfast was wonderful, Elenor made you feel like you came home for breakfast. The room were clean and bed was cozy. Definitely earned 5 stars!
Very friendly and helpful staff. Very nice breakfast options. Nice layout in our room, and the common areas were very clean, attractive and well maintained.
Travel this route yearly for vacation. First time to stop here, but will put at top of our list for future. Easy access and food choices around were good. Hotel clean and all staff great. Good breakfast options.
This was our first stay here. Very clean, updated hotel. We were greeted warmly and checked in efficiently. Our room was great, quiet, super comfy bed,-where do you get those pillows? I had a sore throat and the lady at the front desk gave me some tea, which was awesome. Breakfast was your standard breakfast options, but it was all delicious. Thanks, we will be back!