Find all hotels by Independent in New Holstein, WI

"We were in town for a wedding and had to be at the venue prior to check-in time. We called the hotel the morning of and asked if we'd be able to check-in a couple hours early - to which the very pleasant lady told us we absolutely could. When we showed up, the gentleman behind the counter "found" us a room, but had to charge us $30 for the early check-in. I'm pretty sure this is the first time I've been charged for an early arrival in at least 10 years. To make matters worse, the hot-tub was lukewarm. Overall, the place was clean and comfortable. Unfortunately, customer service is what brings you back, and the customer service here was not good."

"The front desk clerk and all the cleaning staff were super friendly. The breakfast was excellent, they even had biscuits!"

"Everything was great. Stuff was very friendly "

"The room was spacious and clean. The resort was quiet and relaxing and a great location as we were in the area to go to Road America for the Lemon’s Race. Our room overlooked the street were the Lemon’s cars held their parade on Friday night. We ate dinner in the Concourse restaurant. Everything was excellent. Would recommend staying here. They have their own beach in the summer! "

"Clean room"

"I crawled into bed after a long day and immediately noticed the quality sheets, told my wife I may never get out of that bed. Showered in the morning, want to take the entire shower unit home and install it in my home. Front desk saw we were exhausted, made check-in a breeze and pointed us straight to the bar where the service and cocktails were top notch."

"Nothing says "Welcome" like dead plants, peeling faux leather, and wall wraps falling off a filthy elevator. Toilet seat falling off must have been missed by the cleaning staff. No charging ports for smart devices, and beds hard as a rock, and well worn on one side! Other than that, will find somewhere else next visit, perhaps a 2 or 3 star hotel."

"The property was nice enough. Unfortunately, it's close to train tracks and other noise. We noticed huge piles of leaves near the air conditioning units right outside the workout area. Someone sabotaged the second treadmill, so it could not be used. Finally, there were no gluten-free breakfast items for my wife to choose from, so the "free breakfast" didn't work out for us. The cleaning staff was friendly and helpful."

"Space was fine, staff friendly"