6/10 مقبول
Stormie F.
25 أغسطس 2025
عناصر لم تنل الإعجاب: النظافة
We arrived at 3:30pm for check in and our room was dirty from the last guests (dirty towels in the floor, food trash and dirty sheets). The Vrbo messaging service is prompt but it's just a bot so you're not getting immediate help for issues like a dirty room at check in. I called the number listed for the property and it's a Vrbo customer service line. They told us they'd contact the cleaning company then let us know when the room was ready. They didn't call us back. Our friends were staying in another room at the property so fortunately they had a direct number for the property manager whom I contacted as well; our friends dealt with the same scenario upon checking in the night before. Their room was dirty, not ready for check in, at 3/4pm. Our room was finally cleaned 3 hours later (at 6/6:30pm) - the property manager texted me when the room was ready. We asked for a later check out since check in was delayed and were told they could only accommodate a 12:30 check out since there were guests arriving the evening we checked out. Let's only hope they checked into a clean room. The whole point of a check in and check out time exists to allow for rooms to be cleaned in a timely manner. That certainly wasn't the case here. Otherwise, the place is cute and very conveniently located near the beach/boardwalk. You really can't beat the price for the area too. Hopefully things improve by the next summer season.
Stormie F.
أقام ليلتين (2) في شهر أغسطس عام 2025