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Mercure Newcastle

4.0 star property
Hotel with an outdoor pool, near Newcastle Civic Theater

Choose dates to view prices

The Mercure Newcastle captures the city's vibrant energy. Guests unwind at the outdoor pool, enjoy drinks at the bar, and access amenities like conference facilities and luggage storage. Helpful staff and WiFi in public areas make it ideal for business and leisure.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Housekeeping
The current price is AED 341
AED 375 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard King Room

Standard King Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard King Room

8.4 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Twin Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Accessible King Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Accessible King Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (King)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Suite, 2 Bedrooms (King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

About the neighborhood

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302

What's nearby

  • NEX - 3 min walk - 0.3 km
  • Newcastle Civic Park - 9 min walk - 0.8 km
  • Newcastle Civic Theater - 10 min walk - 0.9 km
  • Newcastle City Hall - 10 min walk - 0.9 km
  • Newcastle Beach - 4 min drive - 2.3 km

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Oceane Hotel - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪Kai Dumpling - ‬4 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

Mercure Newcastle

Upscale hotel remodeled in 2023 and located near Newcastle Civic Theater
Located close to Newcastle Museum and Christ Church Cathedral, Mercure Newcastle provides a bar, conference space, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, an elevator, and 5 meeting rooms
  • A banquet hall, a water dispenser, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 131 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like late night room service and free internet.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,011 reviews
The price is AED 326
AED 358 total
includes taxes & fees
7 Dec - 8 Dec
Holiday Inn Express Newcastle by IHG

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Does Mercure Newcastle have a pool?

Yes, this property has an outdoor pool.

Is Mercure Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 16 per night. Limited spots are available.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newcastle?

Check-out is at 11 AM.

Where is Mercure Newcastle located?

Located in Newcastle West, this hotel is within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 1 mi (2 km). Newcastle Interchange Station is 9 minutes by foot and Civic Station is 11 minutes.

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Reviews

Mercure Newcastle Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

8.4

Staff & service

7.2

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 235 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 232 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Not too far from anything especially if you enjoy walking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tolley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel..thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Nicolle

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, well serviced
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Newcastle; both quiet and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Newcastle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another perfect place to stay in Newcastle. Close to the beach, shopping malls, public transport and lots of fine dining options
Stayed 3 nights in May 2025

8/10 Good

Gerard

Liked: Cleanliness, property conditions & facilities
Very handy position for us.
Stayed 5 nights in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Quiet hotel and lovely staff. Comfy bed in large room with lounge and table with a large TV. Night club next door but very faint doof doof on weekends. Close to shops, Maccas, woolies, Dan Murphys, officeworks & KFC. public transport within walking distance.
Stayed 3 nights in Aug 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good price

Nice hotel for the price. Staff lovely and helpful.
Stayed 2 nights in Apr 2025

6/10 Okay

Rebecca

Liked: Cleanliness
Disliked: Property conditions & facilities
Was very old and run down, parking was full early in the afternoon and limited street parking. Breakfast was a bit of a mess with only a 4 slice toaster available
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very easy check in and out
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well located for light rail and the harbour - would stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, room comfort
Do not stay un this hotel. Service is bad and not nice neighbourhood with loud party and people screaming because they can. Never stay again.
Stayed 1 night in Jul 2025

8/10 Good

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds with firm mattresses.
Stayed 3 nights in Feb 2025

6/10 Okay

Fiona

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were great, helpful, friendly. Property very dated & tired, but clean. Pool not heated or very inviting. Bed comfortable.
Stayed 2 nights in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel for the price, safe are great and friendly. Only downside is the hoons driving around which is not the motels fault
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and large rooms.
Stayed 1 night in May 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Newcastle No2
Stayed 4 nights in Mar 2025

8/10 Good

Neha

Liked: Cleanliness, staff & service
Mercure Newcastle is a good option for travelling with family.
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a lounge in our room
Stayed 2 nights in Apr 2025

10/10 Excellent

Lopeti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shops restaurants