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Best Western Colonel Butler Inn

3.0 star property
Travelers find small-town hospitality at this welcoming hotel in Niagara-on-the-Lake's Old Town, where helpful staff, tasty dining and bike rentals await

Choose dates to view prices

Best Western Colonel Butler Inn in the Historic District offers easy access to Shaw Festival Theatre. Guests enjoy free continental breakfast, an on-site restaurant, outdoor terrace, bar, gym, helpful staff, and express check-out.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 382
AED 449 total
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

About the neighborhood

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0

What's nearby

  • Lincoln & Welland Regimental Museum - 3 min walk - 0.3 km
  • Museum of the Paranormal - 15 min walk - 1.3 km
  • Jackson-Triggs Winery - 16 min walk - 1.4 km
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.7 km
  • Shaw Festival Theatre - 2 min drive - 1.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Niagara Oast House Brewers - ‬3 min drive

About this property

Best Western Colonel Butler Inn

Hotel located in Old Town Historic District
Free continental breakfast, a terrace, and a bar are just a few of the amenities provided at Best Western Colonel Butler Inn. The on-site American cuisine restaurant, Butler's Bar, offers lunch, dinner, and light fare. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, express check-out, and wedding services
  • A computer station, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at Best Western Colonel Butler Inn have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, travel cribs, and coffee/tea makers

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AED 516 total
includes taxes & fees
20 Jan - 21 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Is Best Western Colonel Butler Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Colonel Butler Inn?

Check-out is at 11:00 AM.

Where is Best Western Colonel Butler Inn located?

Located in Old Town Historic District, this hotel is within a 15-minute walk of Niagara River Gorge, Lake Ontario, and Museum of the Paranormal. Royal George Theatre and Niagara Historical Society and Museum are also within 1 mi (2 km).

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Reviews

Best Western Colonel Butler Inn Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

Reviews

10/10 Excellent

Renae

Always a great stay. Clean, friendly staff, quiet! Delicious continental breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms we’re very nice and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great service, nice breakfast, affordable option in a very pricey tourist destination. Five stars!
Stayed 1 night in Dec 2025

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless Great experience Good breakfast setup
Stayed 1 night in Nov 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu had good variety and consistency in replenishing
Stayed 1 night in Dec 2025

10/10 Excellent

lauro

Liked: Cleanliness, amenities, property conditions & facilities
Our expectations were met, and it is good value for the money.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great place, spotlessly clean, very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The lady who works the breakfast is super nice and a good cook.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel, clean and within walking distance to shopping and restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting around. Rooms are a good size, comfy beds and pillows. Great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night, cute hotel, staff was great, easy parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Clean and it’s less than a 15min walk from the main strip!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely. Very helpful and courteous staff. A good option for Niagara wine country.
Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giid location, easy to get to and central for winery visits.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely grounds and fab staff thanks Sandra
Stayed 2 nights in Sep 2025

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, clean space, nice building
Stayed 3 nights in Oct 2025

10/10 Excellent

Frayda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. The staff is amazing - especially the ladies who run the breakfast
Stayed 2 nights in Sep 2025

4/10 Poor

Ferdo

Liked: Cleanliness, amenities
The room coffee maker didn't work. The so called continental breakfast was not part of the menu. I suggest the future customers take breakfast and coffee in the nearby Tim Hortons.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast very good with lots of options Room size very spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this hotel as a very affordable place to stay in Niagara on the Lake, easy walk to the main street and a couple of good eating options close by. Friendly staff, the room was as described and had nice crisp white sheets and a comfy bed, free continental breakfast was plentiful and the breakfast room was well set up and spotlessly clean. The hotel kindly let us park our car for the day in their carpark, while we were out wine tasting on the day we arrived.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities
The breakfast was a wondering continental breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: quiet, nice workout space, clean, friendly staff, free parking Cons: tv reception poor, no shuttle to Main St shopping/dining area....its a good mile walk, which we liked, but not everyone could do that and parking is expensive in town.
Stayed 2 nights in Nov 2025

4/10 Poor

Catherine

Old over priced for the room breakfast and coffee in the morning was sub standard.
Stayed 2 nights in Oct 2025