Find hotels near North Trailhead, Kansas City from AED 297

"This place was the worst hotel I've ever stayed in. We had to change rooms due to uncleanness. Overly stained carpet, rips and tears in the furnishings, poor dusting, stained towels. We were given another room with less stains on the carpet but still stained. Stains on the furnishings, bed frame full of dust, dingy stained towels, thank God I had brought my own. The microwave was filthy and full of dust on the outside. I was told I'd get another one, that didn't come until the day before leaving the next morning. We were there 3 days. The replacement was in worse condition, rusted on the inside so of course I didn't use it either. I could say more but I'll stop here. Overall the stay was very unsatisfactory based on the advertisement. "

"Dirty bedding "

"Very nice and conveniently located!"

"AC worked very well, room was small but enough space to work with for a few days. Shower was nice and hot, room service came by a couple times to replace towels and trash. I’d book again. "

"We went to the dining room the first evening of arrival to order some dinner after a long day of travel with delays and other problems, and were told it would be over an hour to get served because they were busy with room service. This was around 8pm in the evening. They shouldn’t have a dining room up if they aren’t any more efficient than that."

"Kind staff, clean, warm breakfast. "

"You don't want this nightmare. The manager is the most unprofessional, rude, and mean. The rest of the staff is no better either unfortunately. You will be thrown out for asking about or for anything if the manger or staff doesn't like you. I overheard the staff talking about horrible about the guests while waiting for the elevator. Was told to leave for asking for corporate phone number and then was humiliated while the staff and manager stood by making rude comments towards me and my family. All while telling me to get my things out my room in 30 minutes as they stood and laughed. When I asked about a refund for the week I paid for, I was told too bad. I did what was asked and had all my things outside the room within the time frame I was gave just to then be told I could stay for the time I paid for just don't speak to any of the staff or else. This is no way to treat anyone. Especially after I just went through a house fire and is why I'm staying at your hotel while I seek another home for myself and my 8 yr old son. There was 1 person that treated guests the way they should be treated. He worked nights and was always polite and smiling. He was the only male front desk at night and the rest of the staff should take lessons on how customers service is done. Other than him, you will do everything thing possible to not cross paths with the staff. If you don't believe me, stay there for a week and ask for the corporate phone number and see what happens"

"The lobby was nice. I am a single woman traveling alone and was put in a room directly opposite the elevators. The door had a half inch gap that I put a towel against to block the noise. The lock was a chain across the door. The interior was shabby and the tub didn’t drain as I was showering. I was surprised because this brand is usually better and the price gave me high expectations. Too pricey for what I got, which was essentially a three star hotel."

"Very relaxing"