"The room wasn't ready on arrival(430 pm), we ended up having to eat on a patio at a restaurant with our pets. Room was "ready" at 7 pm, but the shower was clogged and other people's footprints and bleached towels were still in the bathroom. The exhaust fan also didnt work in the room. The staff came and cleared the drain(previous guest's hair clips and hair), but I ended up cleaning the tub myself. However, the staff were great, our dogs liked the grass patch that was available to them, and the...

"When we arrived we were given a room on the first floor. It smelled like mold. I requested another room and they were able to help me. The second room was much better."