"Place was tidy and staff helpful. Pool could do with better heating. Stayed at Helensvale big 4 and there pool was like 28 degrees. At paradise resort there were more people in the spa than the main pool."
"It’s was the perfect getaway for my situation having terminal cancer and being close to where I wanted to go , but i paid for a king bed room and only got a queen so that’s the only thing that was disappointing so I can’t complain really .."
"How wonderful! Sofitel never disappoints from arrival with super easy check in and champagne on arrival, too comfortable rooms and great facilities. Buffet breakfast was amazing! And the staff were so helpful and accommodating. Perfect location with park and so many restaurants nearby. The Tram is close and the beach a block away. We are already planning a return trip."
"We really enjoyed the location. The resort was beautiful and right on the water. Lovely atmosphere and attentive staff. The breakfast buffet was excellent. Overall a really lovely stay. The rooms are a bit older but they were clean and a bit larger than a standard room. The bathtub was gigantic which was really fun for the kids. Close to Sea World and a short drive to shopping. Highly recommend"