Nuwara Eliya Vacations from AED2,528

Everything was perfect, genuinely nothing to fault with this resort. Staff were so nice and friendly, the facilities were 10/10 and the food was amazing at their restaurant. The pool setup was very relaxing, overlooking a nice mangrove river with lots of wildlife. The rooms were also massive, clean and modern and I had a great 3 night stay here, I wouldn’t hesitate to book a stay here again when visiting Sri Lanka.

Nice place but not worth the money. The 3 bedroom suite is below the rooftop to which the other guests have access, so they walk through your outdoor area to get up there. You do not get the whole villa, there are two bedrooms that are rented out as well as the suite. The staff are however very friendly and the breakfast was great, and location also very good, right on the beach. The villa needs a fresh coat of paint but is very beautiful, feels Moroccan! If the price was lower I would recommend it, but not worth it for what we paid.

Great location and hotel design but terrible terrible terrible customer service because the hotel management is sorely lacking any systems to ensure a good stay. There are so many issues here - the staff don’t seem to care, drink and food orders never arrive, despite repeated requests and even the offers of free food from management to address the issues experienced didn’t arrive. Many customers are experiencing the same issues. Definitely not worth the cost, stay elsewhere!