4/10 سيّئ
Nikole
مسافر برفقة عائلة وأطفال صغار
8 سبتمبر 2025
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
Was greeted by no less than 10 mosquito bites between the car and the house. Had to dodge leaning trees to get up the driveway (careful if you have SUV or truck). Back door was swollen and stuck so I had to body check it to get it open. Greeted by dead palmetto bug in the bedroom. Allegedly there was a cleaner that came day-of but i saw no evidence of this. Cobwebs and fuzz in the walls, grease on the cabinet behind the stove (that you see sitting in the dining room).
At night the yard and porch were overrun with palmetto bugs to the point of not being able to go out (they fly!). The 1st night I fell asleep with the baby. The 2nd night my mom had come to surprise us and saw 2 palmetto bugs *alive* in the house. We decided to cancel plans to go to the aquarium the next day and leave instead of staying til Mon. Linens smelled like at least the quilt don't get washed regularly.
Check out instructions include taking out garbage, cleaning yard after pets, loading dishwasher, etc despite there, allegedly, being a cleaner coming at 10am (check out time).
Emailed host and got "I'm sorry you feel that way" and "I was there last week and cleaned". I asked for a refund (for night 2 and 3 since we would have left night 2 if not for the bugs on the railings that i was afraid would go into our bags) and that has not been addressed.
Nikole
أقام 3 ليالٍ في شهر سبتمبر عام 2025