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Hotel Casa las Mercedes

3.0 star property
Colonial hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Casa las Mercedes

Interior detail
Interior entrance
Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, desk
Interior detail
Bar (on property)
Hotel Casa las Mercedes sits near Oaxaca Cathedral, offering a charming retreat in the historic district. Travelers can sample authentic Mexican dishes at MECHE restaurant, relax on the sun-drenched terrace, or walk to the impressive Church of Santo Domingo de Guzman nearby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Plasma TV
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Plasma TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Designer toiletries
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hair dryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Plasma TV
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Independencia #1206 Centro Historico, Oaxaca, OAX, 68000

What's nearby

  • Oaxaca Textile Museum - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 8 min walk - 0.7 km
  • Zócalo - 8 min walk - 0.7 km
  • Church of Santo Domingo de Guzmán - 10 min walk - 0.9 km
  • Benito Juarez Market - 12 min walk - 1.0 km

Getting around

  • Oaxaca Intl. Airport - 18 min drive

Restaurants

  • ‪MARITO&MOGLIE - ‬2 min walk
  • ‪La Cueva Oaxaca - ‬2 min walk
  • ‪Cabuche - ‬4 min walk
  • ‪Casa Taviche - ‬3 min walk
  • ‪Rústico - Barra De Café - ‬1 min walk

About this property

Hotel Casa las Mercedes

Hotel near Oaxaca Textile Museum
Located close to Oaxaca Cathedral and Church of Santo Domingo de Guzmán, Hotel Casa las Mercedes provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site coffee shop, MECHE, features Mexican cuisine. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and a banquet hall
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Casa las Mercedes include perks such as free international calls and premium bedding, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • MECHE

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 650 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip, maximum occupancy 4)
  • Crib (infant bed) fee: MXN 650 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

HOTEL CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES
HOTEL CASA LAS MERCEDES Hotel
HOTEL CASA LAS MERCEDES Oaxaca
HOTEL CASA LAS MERCEDES Hotel Oaxaca

Frequently asked questions

Is Hotel Casa las Mercedes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa las Mercedes?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa las Mercedes?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa las Mercedes?

Check-out is at noon.

Does Hotel Casa las Mercedes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies.

Where is Hotel Casa las Mercedes located?

Located in Oaxaca Centro, this hotel is within a 15-minute walk of Oaxaca Textile Museum, Oaxaca Cathedral, and Church of Santo Domingo de Guzmán. Benito Juarez Market and Monte Albán are also within 6 mi (10 km).

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Hotel Casa las Mercedes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 86 out of 172 reviews
Rating 8 - Good. 52 out of 172 reviews
Rating 6 - Okay. 21 out of 172 reviews
Rating 4 - Poor. 8 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

miguel a

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in town!!
Stayed 4 nights in Oct 2025

8/10 Good

Julio Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, everything good
Stayed 2 nights in May 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff, comfort level.
Stayed 5 nights in Feb 2024

6/10 Okay

Eduardo

Liked: Cleanliness
Disliked: Staff & service
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, and no distance from anywhere in Centro on foot. Comfy bed, good shower, and daily room service. Roof terrace with good views to the northern hills and nearby buildings.
Stayed 7 nights in Dec 2022

10/10 Excellent

Delfina

Liked: Cleanliness, amenities
Flor at the front desk was excellent at helping me with numerous things I requested from her. The junior suite was amazing and it accommodated three of us.

6/10 Okay

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Stayed 7 nights in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean,
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el servicio de las personas que trabajan ahí muy amables la comida muy rica lo único que no me gustó son las camas muy pequeñas para la pareja tuvimos que dormir separados Lo demás excelente
Stayed 3 nights in Jul 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Stayed 8 nights in Jun 2025

2/10 Terrible

Andres

Disliked: Cleanliness, amenities
Not very clean.
Stayed 1 night in May 2025

4/10 Poor

Andres

Disliked: Cleanliness, amenities
Easy to get around.
Stayed 3 nights in May 2025

4/10 Poor

Andres

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
Stayed 4 nights in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this understated well appointed hotel. The rooms were clean and comfortable and the staff were very friendly. We would have like more towels.
Stayed 1 night in May 2025

6/10 Okay

Filiberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not confortable. Nice staff.
Stayed 5 nights in Apr 2025

6/10 Okay

Dag Idar

Liked: Cleanliness

Ok hotel

Helt ok hotel, men få som kunne engelsk så lite hjelp å få i resepsjonen. rom mot gaten betyr mye støy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det kan varmt anbefales

Alt har været meget godt. Et rigtigt behageligt og hyggeligt ophold. Det er vores anden gang i Hotel Casa Las Mercedes og det bliver ikke den sidste. Mange tak til den venlige personale.
Stayed 3 nights in Mar 2025

10/10 Excellent

HEIDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bonito el hotel, cerca del centro, muy amable el personal, muy buena la comida
Stayed 3 nights in Mar 2025

10/10 Excellent

Mayra Romero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
Stayed 4 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, helpful staff

Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Good beds

Hotel location was not far from square, great coffee and breakfast at Rustico restaurant very close to thr hotel, also awesome pizza. More noise than we like
Stayed 3 nights in Feb 2025

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Gran problema es el estacionamiento, a más de tres calles, un día tuve que pagar pensión porque estaba ‘ocupado’ y debía salir a mover el coche a las 5am, la entrada es difícil por el tráfico
Stayed 4 nights in Dec 2024

6/10 Okay

JEAN MARC

Liked: Cleanliness, property conditions & facilities

Séjour oxaca

La chambre dont nous disposions n’avait pas de fenêtre et elle donnait directement sur le patio donc très bruyante.Nous sommes arrivés à 14h 30 et alors que la chambre était faite,la patronne n’a pas voulu nous la donner.Petit déjeuner très moyen.
Stayed 1 night in Dec 2024

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE OPCIÓN

EXCELENTE PRECIO /UBICACION
Stayed 2 nights in Oct 2024