6/10 مقبول
James H.
27 يوليو 2025
عناصر نالت الإعجاب: النظافة
Maddie was great, property management not so much
Arrival was great, Maddie was great, but the property management could have been way more attentive. From the very first moment we used the pool/hot tub, there were issues. I understand that they only work until 5pm, but the fact that we had to let them know 3 times on 3 different days that there were issues with the pool is very disappointing. First the hot tub wouldn't heat up, then the pool was 105 degrees, then the third time it was still way too hot around 100 degrees. Finally I told them to just turn off the pool heat because its in the middle of July and the pool doesn't need heat. The 4th time we used the pool it was finally good because we filled it with cold hose water. There were some other minor issues like several of the towels were not clean even though they were folded like they were. Three closet doors need some TLC, the kitchen cabinets need some TLC, and the master bathroom needs brighter lighting. Also the water pressure in the shower and heads are very low, could use some improvement there as well. One last suggestion, it would be nice to have check out at 11am. So mainly other than the major pool temp issues, the property itself, as well as the prime location near Walmart (like 3 minutes away), was really nice and we enjoyed it otherwise. I think it would have been a bigger issue if we didn't have other things planned during our stay.
James H.
أقام 7 ليالٍ في شهر يوليو عام 2025